We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Your phone rep was really good on the phone. Your tech was polite, well dressed, and courteous.
Comment: Kermit and my husband and I had a great time. We brave the tornado warning. We were all huddled in a bathroom together until Kermit "said I have to get your floors clean". I am sure he will never forget this.
Comment: I had the carpet cleaned for significant blood stain. Knowing that blood was a hard stain to remove I wasn’t expecting a lot. I was just hoping the stain would be lighter and at least clean. Much to my surprise and the technician’s he was able to remove the stain completely! You would never know it was even there. I couldn’t be more pleased. Thank you!
Comment: I am a Realtor®, the listing agent. My client had already moved and the new client was about to do her final walk thru when the buying agent discovered the shape of the carpets. We could not close until they were cleaned. Dalworth got out there right away. The tech called me to explain there was dog urine in every room and if he didn't treat it there was a good possibility it would smell after he cleaned it, and I couldn't take that chance, so it cost me almost $500, but we closed on time!
Comment: HE WAS PROFESSIONAL AND DID WELL. NO COMPLAINTS. HE CAME OUT ND DID EXACTLY WHAT I NEEDED FOR HIM TO DO. WE ACTUALLY CALLED BACK TO HAVE DALWORTH CLEAN A BUSINESS AS WELL BUT THE WAIT TIME WAS LIKE 2 OR 3 WEEKS AND WE COULDN'T WAIT THAT LONG SO WE HAD TO FIND SOMEONE ELSE.
Comment: HE WAS VERY NICE.
Comment: HE WAS VERY PROFESSIONAL AND TOOK CARE OF BUSINESS.
Comment: My technicians' name was Vinny. He was friendly and courteous and explained all my options especially since I had several pet stains. He finished much quicker than I thought he would considering how much he had to do. I was very pleased with the job he did and I will certainly call Dalworth when I need my carpet cleaned again.
Comment: Technician Bobby did a very good job. He was outstanding in all services rendered. I would like to have him preform all my future requests for service. I will recommend Bobby to my friends
Comment: We think Steven did a fine job of explaining services and clarifying questions I had from the online order. He took the time to be careful about our furnishings and other flooring. He talked to me about other services Dalworth can provide and I’ll schedule something in the future. Thanks for having a quality service technician. Please let him know we were pleased with his service. Even though he was a little later than scheduled, it worked out just fine and didn’t cause any issues.
Comment: On time and very nice work from the technician
Comment: Our technician was wonderful. He worked very long and hard since our carpets had never been cleaned before. I would absolutely recommend him personally in the future. He deserves a raise as he represents your company extremely well. His name was Anthony K.
Comment: You have really nice folks working for your company. Dawn agreed to call me regularly years ago and she did again this time. We agreed on a price and scheduled an appointment with Monte to service my home. Monte showed up within the window and I got a call telling me he was on his way. Monte is very personable and does a super job of cleaning my aging carpet. I look forward to my next experience with these truly professional members of your team.
Comment: Brian is the GREATEST!! Works hard, great attitude, cares about the customer’s satisfaction. Definitely your best employee.
Comment: When the carpet dried it brought out an odor. And these are less than a year old carpet and did not necessarily need clean, but I wanted someone to come out and make it smell nice. Everything else was great.
Comment: Chris did a great job on my carpets
Comment: The cost was over two times the cost that was given at the time of the order. There were many extra hidden costs. So instead of $238.800 it was $576.00 for three rooms.
Comment: Everything was great!
Comment: Service tech was really great. Excellent job and work ethic. Very considerate. Advised me all the other services Dalwrth offers that I was not aware of. Dalworth gets excellent marks because of him.
Comment: Pat did an excellent job. I was pleased and would recommend him as the tech . Professional and knowledgeable. I could not believe how fast it dried and looks wonderful. Again, pat did an ex Ellen’s job!
Comment: Great Tech.
Comment: Service tech was very kind!
Comment: I am happy ??
Comment: I was out of the office on an emergency the day of the cleaning, the Tech Dwain Guthrie did a great job of explaining the service to our Receptionist and keeping her updated.