Tell us how we did!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Our Technician was Eric. He arrived at the house right on time. He was very helpful with explaining the options about our job. He was very efficient, friendly and did a Great! job with the cleaning!....The carpet looks great and we really appreciate his service. We give him a 10.5 rating....Excellent! Services: General carpet cleaning, Pet stain & odor removal

Technician was on time and very pleasant. He went to work quickly. My carpets look like new. All stains were removed! Dalworth is the only carpet cleaning service I will ever use!

Positive: Quality, Value Our Master carpet was two years old but in bad shape due to kids/pets etc. I'd tried absolutely everything to get out the stains, spent so many hours trying to get it looking clean again. A friend recommended Dalworth and they absolutely exceeded my expectations. Very prepared and professional (in the time of COVID) and the carpet looks brand new again! I'm so glad I used them! Will definitely do it again in a year! Service: General carpet cleaning

Positive: Professionalism, Quality, Responsiveness First time using Dalworth to clean sectional couch. Pat was the tech. Great work, friendly and very thorough. Will definitely use again.

Carpet came alive after thorough cleaning! Good Job!

Positive: Punctuality, Quality, Value Chris Leitner, Master Technician, and the young man with him, did a supurb job! He got spots out of my carpeting that I thought would be permanent. They arrived on time, discussed the areas that I needed cleaned, and were out within a few hours. He also discussed treatment of spots in the future. The results were better than I had expected. Great employees and great service. Services: Upholstery cleaning, General carpet cleaning, Area rug cleaning

Positive: Professionalism, Quality, Value Glenn was amazing. He did a fantastic job of getting all the stains out and was so very kind to me as this was tough situation. This was my Dad's house who just passed away. It is not often you come across people who take the time to listen and also provide a quality service. Thank You Glenn - I will recommend you any chance I get! Services: General carpet cleaning, Pet stain & odor removal

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The technician, Bobby G, did a great job. I had a carpet repair in addition to the cleaning and he did a great job. I have used Dalworth for decades and they always come through. Services: General carpet cleaning, Pet stain & odor removal

Monte did a fantastic job I was amazed at how clean my carpet was!

Positive: Professionalism, Punctuality, Quality Chris is the BEST technician ever!!! He brought his son, who is training under him, to our home and did a fantastic job. I would highly recommend Dalworth, but would specifically ask for Chris. My carpets and area rug look brand new. Services: General carpet cleaning, Area rug cleaning

Marcio Liborio from Dalworth did an amazingly good job. He was friendly, polite, and professional in explaining the options for cleaning my carpets. We have 3 dogs and an aspiring artist who paints in her room and drips on the carpet. After his efforts, the pet stains and smells are gone as are all traces of paint. I will happily hire him again.

Excellent customer service! I needed my sons mattress cleaned but as a single mom I could not afford the fees for them to come to my apt. They let me bring my sons mattress to them and drop it off to save money and did a great job cleaning it. They even did a little extra on it. Got it back looking new, would highly recommend!

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Comment: I delivered my area rugs to Dalworth. Jessica made extra accommodation to allow me to get my carpets delivered and still get the discount. Our rugs seem to frizz easily when cleaned. Our rugs came back looking brand new. I would recommend Dalworth to all of my friends for any of the cleaning services they provide. I will be taking my business to them for all future cleaning service needs.

Great did everything for me and put it back good as new.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Marcus is a good conscientious worker. He is going to be on time and do a good job when he gets there. He does not try to up-sell you all these other services. I cannot stand that. I have used him before, and will continue to use him as long as he is with the company. He takes his time and does a good job!

The whole process was safe, easy and convenient! The techs showed up on time and did a fabulous job with my sofa, chair and carpets! Well done during this Covid time! I definitely recommend if you need your carpet or furniture cleaned!

Blake and Abigail went above and beyond with their service when they returned the cleaned rugs!

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Comment: This is the 4th time we have used Dalworth. Every time I had a different person however the results were the same. It's great to have my floors cleaned by Dalworth and they are always super clean.

Positive: Quality, Responsiveness, Value I have used Dalworth for years and always been so happy. Then, I heard an ad for ZeroRez and their all green super power water extraction making the carpet super clean. I thought, ok and used them. Never again. They upsold me and then made my house reek for almost a week. I called Monty at Dalworth and they came out and made my house look great and smell great. I will stick with Dalworth and their quality team and expertise!

Great service!!!

Positive: Quality, Responsiveness I have used Dalworth for over 20 years and have always been very satisfied with the quality of their work. I have white, low pile, textured carpet in the bedrooms that my dogs for some reason repeatedly pee on. Although the carpet manufacturer says they are pet stain resistant, they require professional cleaning every six months to back up their claim. The website scheduling is very user friendly. However, I recently had a problem with it. For some reason no one can explain, they "lost" my appointment time and no one showed to clean my rugs. I had a difficult time on the phone with a customer service person who refused to acknowledge any error on their end, and wanted me to wait three weeks to reschedule. I got so frustrated talking to her that I decided to use another company. Shortly after I hung up, her boss reached out to me and offered me next day service, and a price break. I really appreciated that -- she was willing to own the error and make it right. And she told me she was retraining the other employee. The next day the serviceman was two hours late. He made sure I was aware that my pet stains were unlikely to be permanently resolved without major intervention (which would be cost prohibitive). He was polite and communicative. I was disappointed that he did not move an air mattress and clean underneath (how hard is that to do??), but he was gone before I saw that. The places he did clean were great. So in short, the cleaning is good, the employees are so-so, and the customer service manager was great.

Positive: Professionalism, Quality Richard did a fabulous job of cleaning our carpet. Thank you for taking care of us at the last minute.

Cleaned my tile and it looks Brand New!!! Fantastic job. Thanks Dalworth. You guys are amazing!

Superior service. Technician was more than competent and personable.