We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Rubin and Brandon (I think that was his name) were very professional and very helpful! They explained the process in detail and I felt confident that they did a good job. I would recommend the service! They were very careful removing the vent covers and did an excellent job cleaning after service was completed!
Comment: The service was overall good. I got the economy level of service;however he added the restoration cleaning and told me that was good for thirty days.
Comment: Richard is great. Only want to use him.
Comment: This tech was the best we have had,
Comment: Your phone representative who took my order (I wanted to request Mike Utzman as the service tech so while I began my order on-line, I finished by phone) was absolutely terrific. I wish I could remember her name. She was so pleasant and efficient and made it so easy for me to complete the service request. Mike Utzman and Vincent were top-notch technicians and my carpets look great. Mike always offers a suggestion as to how I can keep my carpets looking bright and beautiful between Dalworth cleanings. Many thanks.
Comment: Jaime did a great job. He was professional, courteous and worked hard. I could not believe he was done in way under 2 hours.
Comment: Jamie was excellent! Our rugs look great!
Comment: I appreciate Jaime's prompt, kind, and thorough service. My couch looks wonderful and I am pleased!
Comment: Kris Barrett, the tech who did the estimate and the work, is a great asset to your company. Real good guy, very professional, and very hard-working. He did a great job.
Comment: he was great always ask for him. i wont clean my carpets unless sam does it
Comment: The phone rep was very helpful. Anthony was excellent. He answered many of my questions with a thoughtful approach. He is a very good listener as well. Thanks!
Comment: The technician did a great job and I was really pleased with him.
Comment: The tech that car out Lewis my carpet was very very dirty he did a very good job now my carpet looks brand new thanks Lewis for your great work.
Comment: Very courteous servicemen.
Comment: The service techs were great. Very knowledgeable, they explained the process and how long it would take. My sectional was in bad shape, they worked really hard, now it looks great. I will definitely use Dalworth again.
Comment: Pretty trouble free.. technician was able to do basic carpet cleaning and also was able to remove stains in closet and high traffic areas!
Comment: We like Harold very much always will ask for him
Comment: The tech went above and beyond. I will call you when I need service again.
Comment: I'm not a fan of having the pet treatment light shown at my house without my permission. U guy was professional about it at least. I had to kick one guy out because he came back and told me the policy of his company was not to clean carpet unless pet stains were treated. I was offended by this. He tried to retract, but I ask him to leave. Also reported to Groupon. I think u guys should only check for pet stains if asked by the customer. Otherwise it's considered up selling to me. And $50 a room is way to expensive, I had 4 rooms cleaned. I don't think this is a good practice for your service. My carpet is wonderfully clean. Thank u
Comment: Regarding carpet protector - your premium service was requested. Does this include carpet protector? (No pets live in our home.) We discovered a small, black spot on the carpeting in one of the rooms. The technician returned the next working day. His attitude was very commendable and he was able to remove the spot. We (spouse, technician, myself) were not able to identify the source of the spot.
Comment: Monty pointed out all of the small stains that he could not get out. He was on time, professional, and courteous!
Comment: I will ask for the same guy next time!
Comment: We would use the service and Monty, again. And recommend them to friends.
Comment: We were extremely pleased with the service by Perry and Perry, Jr. They were courteous and very careful with our home. They were efficient and quiet during their stay. I will certainly ask for them specifically the next time we call Dalworth.