We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Great service. Technician was punctual and showed me where stains were located and how they could be address. Very satisfied with my service. Description of Work: Carpets cleaned in a new house
Service was excellent. The cleaners were very professional. They arrived early and kept me updated on the services. Description of Work: Air duct cleaning
Comment: I had the tile floors cleaned and they turned out great.
Comment: Good attitude, got the job done, and on-time. I appreciate the quality work, but the price is slightly high, considering it was just tile and grout cleaning. Also, you should really consider using Qualtrics as your survey provider. https://www.qualtrics.com/ Your current survey link is not secure, and your feedback collection could be much more personalized. Thanks, great work!
Comment: Carpets were very dirty but turned out great!
Comment: Harold went beyond what I expected for the treatment of 35 year old carpet. I’m extremely pleased.
Comment: My technician did an excellent job! He was very conscientious and discussed better ways to spot clean my carpets in between cleanings with me. He was hard working and very professional.
Comment: We use Dalworth on a regular basis because we get such great service. We always ask for Frank S. because of the impressive results we get on our aged carpeting. He arrived earlier than expected but had a phone representative call us to let us know of his earlier arrival. I recommend Dalworth whenever I get an opportunity.
Comment: Service technician was punctual, very professional, and courteous. Terrific experience. Thank you!
Comment: Service Tech was great ! He was very personable. He did a great job on the carpet.
Comment: Jay was fantastic. Knowledgeable, courteous and efficient. Please send him again when I schedule!
Comment: Raphael was very professional and efficient. We are happy with the service.
Comment: The carpets took a long time to dry. The fans that that technician used didn't do much good as they didn't leave them on the carpets to dry very long. The dryers were worthless in my opinion. Very disappointed in the drying time. I have never had it take this long to dry.
Comment: Thanks! We have been a customer for many years. You always do an excellent job! I wish the carpets would/could dry faster. We decided that the pet odors were not noticeable and so we did not need to treat them. As for the carpet stains, we must be doing better at taking care of them when they happen, because only a few spots were terrible. One, in particular, was very difficult to clean. No extra treatments were applied as I remember.
Comment: I have 2 sets of chairs cleaned and protected so this was not carpet. The techs did their best to get the ink out of the fabric but I knew it would be problematic at best. At least the chairs have a protective layer on them now
Comment: I'm glad I used Dalworth, I will definitely be using them again.
Comment: Our service technician was fantastic. I work from home and he was very courteous to my job requirements. Also, we have a dog and he was not comfortable with this stranger in our home. The technician took the time to comfort my dog and make a new "friend". Great experience. Dalworth is now our first choice.
Comment: I did not get a call letting me know technician was coming as promised. The technician was excellent, very polite, very helpful. I paid a whole lot more than was quoted over the phone, but I did have a tough problem from a puppy! I chose the guarantee, but it was quite expensive. Kris that came out was the best!! Thank you.
Comment: Thank you my carpet looks great and smells wonderful
Comment: Very professional and knowledgeable.
Comment: Gabriel was wonderful! I would ask for him again.
Comment: Tech was amazing! Really went above and beyond!
Comment: Your service technician, Hulen, went above and beyond to assure great looking floors for us. He was very sociable and was very easy to work with.
Comment: Did an amazing job over and beyond! I will not use anyone else! The representative was amazing and super helpful!