We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The technician did a thorough job cleaning our carpets. Thanks for the great service!
Comment: Dalworth is a wonderful company to do business with. As with any in-home service, the homeowner maintains a level of uncertainty with individuals that will be performing any type of service within the home. Dalworth's technicians have continually demonstrated a level of professionalism not only with the work performed but also the attitude displayed which reflects back on Dalworth. I would recommend Dalworth to all our friends and relatives without any hesitations whatsoever. A unique pleasure in this day and age to be able to trust a company to do what is requested and required without any stress on the homeowner. Regards, Tim Spaccapelo
Comment: Unfortunately the stains on the carpet could not be removed, but that was not the fault of the technician. Mike was great, very personable and helpful. He tried very hard to remove them but said they were just too embedded. He did not think a second treatment would help.
Comment: Roger did a fabulous job on our 20 year old carpet. I will definitely use you again as we are getting ready to sell next year and will need the entire house cleaned.
Comment: service tech was very good and took the time necessary to do the job right
Comment: Technician was very thorough and did an excellent job of setting expectations and then exceeding them! Best technician ever. Hope he comes to my house every time. We had heavy urine stains and the carpet looks mostly clean and pet order eliminated.
Comment: Josh was great, very polite and knowledgeable. I appreciated that he would give me status updates and ask if I had questions or concerns. You definitely want to keep him on staff!
Comment: I am very pleased with all aspects of your service. I will use Bobby again. Sooner than later.
Comment: Erick was very courteous and very kind. He was professional and was very careful not to damage anything as he brought in his equipment and as he cleaned my tile. An excellent experience! Thank you Erick. You are an asset to this company.
Comment: The " wait " on held for the telephone person ( very cordial ) to check with scheduling was very unacceptable both times I was put on hold. In one case it was 15 minutes. In the second case I just finally hung up. This is a big glitch in your otherwise excellent service. Jaimie, the technician, was excellent. .
Comment: The service was as expected. Carlos was knowable on what he was doing and very respectable to us. Thank him for us.
Comment: I was very pleased by how clean the carpets were at the finish, with minor spots completely gone. Very little smell in the house after, which was also great. Your technician Steven was very efficient and friendly, and the phone rep I spoke with, Richard, couldn't have been more helpful and friendly!
Comment: Your phone representative was excellent and Technician outstanding... Quite impressed and pleased...Thank You
Comment: Service was great
Comment: Carpets look so very clean and refreshed..... Thank you!
Comment: Yes, the technician came within the stipulated time
Comment: The person I spoke with on the phone to set up the appt and the guy who came out to do the carpet cleaning were AMAZING!!!!!
Monte comes out every six months and does a great job of cleaning, deodorizing and taking care of my aging carpet. He is my every time ask for guy and Dawn knows that when she calls to remind me. What a team! But Monte makes it happen. Couldn’t be happier!
Comment: I could not have asked for a nicer person than Richard to service our carpets. He was on time, explained what he was going to do, asked if we had any questions, went right to work and finished with a smile. He is a real customer oriented person and I'd never hesitate to recommend him and Dalworth to anyone. Thank you Richard!
Comment: Roger did a really good job. We always use Dalworth and it always takes a long time for our carpet to dry - we might think something wasn't right if they dried in a couple hours! Once they dry, the are the next best thing to new!
Comment: The pet odor is gone but the carpet has a musty or mildew smell now. I didn't know if I should say anything as I did not know how you would respond to feedback. Thank you for calling for feedback about our cleaning. A good way to let clients know you do care and your rep immediately scheduled a time for our concern to be quickly resolved.
Comment: Our technician was great on time, good customer service couldn’t be more pleased.
Comment: Gabriel was my service technician, HE IS EXCELLENT, he did a wonderful job.
I just moved into a 40 year old house and I called Dalworth to clean my air ducts and remove the pet smells in the carpet. It was amazing how much dirt they cleaned out of the air ducts. The carpet smells fresh and looks almost new. Also, the tech was very nice. I will be using Dalworth for all my professional cleaning needs. Update: 4/30/19 Service was wonderful again. Wood floor cleaning worked wonders on my dull looking planks. It seriously might look better than when I bought them. Friendly technician, knowledgeable, and hard working.