We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Fans were not used to dry the carpet as described in the comfiation e-mail and over the phone when I scheduled the appointment.
Comment: Some of the stains didn't come up, but Chris said they might not. Chris was very professional.
They arrived on time, did a great job. We were very satisfied. Description of Work: Cleaned carpet In living room and bedrooms.
Comment: I appreciated the upgrade for the Den from Economy to Standard. The extra fan helped dry it much sooner. Your technician Costel (?) did a thorough job & was pleasant to work with. He deserves a Bonus!
Comment: It's hard to beat our old technician he was so professional and customer service oriented but he is no longer with your company George did a fine job but he is best characterized as "a guy with a truck" Carpets look fine George lacked personality but he was pleasant
Comment: IT WAS ALL GREAT EXPERIENCE MONTYS A GREAT GUY
Comment: It was a great job.
Comment: I was very impressed with how clean the carpets came out.
Comment: I booked my appointment online & selected the date & time of service when booking the appointment. I later received a call that the date/time I booked online was not available. It would be helpful when booking online for customers to see true availability.
Comment: George was on time and was courteous. He paid special attention to areas that I pointed out. We have a large home with lots of carpeting and we are very pleased with the excellent job he did... We will certainly use Dalworth in the future and request George as our service technician. Thank you for asking!
Comment: We were very satisfied, the tech did a great job.
Comment: Everything went well, am very satisfied
Comment: Louis and Terrance were my technicians for cleaning my carpet, and they were very professional and courteous. I explained my problem areas and Louis listened and cleared the problems to my satisfaction. When they finished cleaning the carpet they made sure everything was put back in place and clean. Thank you!
Comment: The representatives were very gracious. They represented your company very well. I am pleased with the quality of workmanship and effectiveness.
Comment: Orlando was great! Very courteous and professional. Very careful about his work.
Comment: My carpets were so bad that we really did not think they would get clean. I could not have been more wrong. We had already priced new carpets but when they finished the existing carpets look brand new. When my wife saw the results she was astounded. This may seem like an exageration but I assure you it is not. The techs were excellent and absolutely knew thier business, In the future If I need carpets cleaned Dalworth will get the call. Thanks for saving me at least $1500.
Comment: Cosandra, the lady whom I spoke with when I called was very professional and super nice. Both young men that serviced my air ducks were very professional and easy to work with. I a scale from 1 to 10. All of you people were a 10 being excellent.
Comment: Appreciate that we were able to take a cancellation time. Pat was extremely helpful and did a great job setting up and cleaning the carpets in our house.
Comment: Chris was the best carpet cleaner we have had in our 17 years in this house. I have highly recommended him to friends
Comment: The carpets under desk, outside main A/C flow dried more slowly. The main traffic areas dried inside 4 hours.
Comment: This service was ordered through Angie's List and the price was posted at $115 for 3 rooms. This amount was charged against my credit card at the time the order was placed and the assumption was that it was the complete price. However, it did not include taxes which had to be paid when the service was performed. Paying the taxes was not a problem, but it should have been added to the $115 at the time of the credit card payment.
Comment: Always appreciate Chris' attention to detail. Thanks!
Comment: I like the fact that your salesman was not pushy ,and did not try to push more products on me.
Comment: Best service tech ever