We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Steven is an excellent technician! He went above and beyond to get the job done in the same day after a mechanical problem with his carpet cleaning equipment caused a very long delay.
Comment: Although the first service technician missed some spots, but when I called to make it known to you guys, you sent second team of service technicians who come and took care of the spots for me, I found that very professional. Thank you guys.
Comment: Adam Barnes was an outstanding technician. We think he made an extra effort to work on spots. Thank you!
Comment: The tech was very nice and did a great job; he was easy to have in my house.
Comment: Just one problem. The toilet in our guest house was leaking, and so I had turned off the water and emptied the tank. The technicians evidently needed to use the facilities, and turn on the water for the toilet. After about 5 hours we had about one half inch of water on the bathroom tile that I needed to clean up. Sometimes homeowners have good reason they do certain things, and it would be best to ask first.
Comment: I actually ordered through Angies List, then did the rest by phone. Wonderful service from beginning to end.
Comment: Service technician was a little late but someone called and explained that it was not the technician's fault. He wasn't so late that it bothered me. He was a nice gentleman and did an excellent job on my carpet.
Comment: Everything was good.
Comment: Richard is fantastic!
Comment: Great job at a great price!
Comment: Everything was great.
Comment: My tenants were very happy with the work.
Comment: Wished there had not been confusion about the discounts and adjustments made on the phone. When technician arrived they were not aware and caused delays. The girl that took my phone call about the adjustments did not email a revised itemized list of work I requested and would have really appreciated one if she said she would do it as soon as we got off the phone. I had taken notes as we spoke but didn't have a hard copy from Dalworth when tech arrived.
Comment: I was told they would clean under the beds also but it didn't happen although all the space was clear under the beds. Just kinda wonder why not a biggie but it gets dirty too. For the price I expected everything I was told would happen to happen since I picked the middle service. however the carpets are clean and that's what I was what I wanted to happen.
Comment: The couple were very neat and explained everything. They were very professions and finished very promptly time. I wold use this company again.
Comment: Requested David and Raul from previous cleaning. I was notified Saturday morning that they were ahead of schedule which was great! They did an excellent job.
Comment: Excellent customer service both scheduling the appt. and the cleaning service. Thank you very much.
Comment: Great service from a very nice man!
Comment: Joe did a great job.
Comment: When the technician left, it would have been courteous to put the spray nozzle back on the hose. The nozzle was on the hose and then he took it off to connect his hose to the water spiket. I also would have liked to know before hand that I needed to move some stuff around the room in order for him to clean. I thought he was going to do it. It was not furniture.
Comment: Service men were very professional!!
Comment: Patrick was very helpful and understanding. He's a pet owner himself so he knew exactly what needed to be done and took care of it.
Comment: Our service tech Justin was honestly one of the best service techs we've had in our home thus far...and there have been many lately with the sale of our old home and purchase of our new home. Justin went above and beyond with his level of service. He even went out of his way to repair the doorbell that wasn't working when he came across the disconnected wires in the attic. He was friendly, genuine, respectful, knowledgeable, professional, hardworking, trustworthy, and had a great sense of humor. I wish all techs these days were like him! He took his time and did the job right. I would highly recommend this company based on his service alone. Thank so much Justin!
Comment: Technician did a super job. He was very professional and thorough.