We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Ruben , the technician was polite and professional. He did the best he could on the job.
Comment: They did a good job and nice to deal with and have service my home.
Comment: I was upset because I had to mention that I saw the $99 special. I was going to be charged $60 more dollars than I should have been.
Comment: Bobby was very friendly. He was a very happy guy. We enjoyed him because he interacted with us and let us know what was going on during the service. We HIGHLY recommend Bobby for getting your carpets clean at Dalworth.
Comment: PAT LANGOLONE WAS THE SERVICE MAN. HE IS EXCELLENT AND DOES A GREAT JOB. I REQUESTED HM. BRING LATE WAS NOT HIS FAULT..HE DID NOT HAVE A HELPER AND...YOU DOUBLE BOOKED HIM ON THE APPOINTMENT TIMES BEFORE ME.
Comment: I really appreciated the follow up call after service was complete. Thank You
Comment: We have never had vents cleaned before. While the tech covered many items with plastic and warned of dust and debris coming out, we were not prepared for the great amount of ugly dust all over our kitchen, dark wood floors and I guess many places we couldn't see it. (ie rugs, upholstered furniture, etc). If we had a check list beforehand, we would have covered much more ourselves. and I would not have done 2 detailed cleanings in one week, vacuuming, dusting, swiffering,. I believe the tech was surprised at the amount, asking about the dark floor "did I do that?" This is not a criticism of him, but wonder if the vacuum was working properly. We like Dalworth and would use you again. Just some ideas!
Comment: There was a little hiccup i had mattress cleaning on my order and they sent someone out who did not have mattress cleaning as one of the services he provided. There had to be some phone calls made, and verify the cleaning, but overall everything was fine!
Comment: The young man was very good and genuinely cared about his job and making a good impression for Dalworth!
Comment: Mark and Buddy did a wonderful job. They were very friendly and courteous; extremely professional! I was completely satisfied & will ask for them again next time!!!
Comment: Yes, came om time
Comment: A couple of stains became apparent once the carpet dried but my husband was able to clean those spots.
Comment: Technical Rep was more than professional. Dylan gets 5 stars from me, Great job !
Comment: This is the second time Eric has been to clean our carpet. I find him pleasant, efficient and timely. I hope he is here the next time we need service !!
Comment: I will definitely use you guys again.
Comment: Kermit was fantastic.
Comment: We are very happy with Alex Pittsinger the sales representative upon setting up the service. He was very thorough in explaining all of the cleaning options and was patient with my decision making. Alex was very professional and friendly over the phone and followed through with e-mailing me the quote as he stated. The service technician was very knowledgable and answered all the questions we had and he did a great job at explaining the process. He did a fantastic job cleaning our carpets. We were very happy with his expertise and work. We will definitely return as customers with Dalworth and will recommend to friends and family.
Comment: Stop pushing the extras "I need " . Tell what's available and leave it at that .
Comment: Our technician Chris was superb. Very knowledgeable and gave us great advice for keeping our tile floors like a tablespoon of vinegar in our steamer. Our floors HAVE NEVER LOOKED THIS GOOD since we bought our home in 2008. We really were shocked at how great they turned out. We have dogs and WHITE TILE throughout all our major living areas. Need I say more? It was a stretch for us to pay Dalworth prices but we feel it is SO WORTH IT. Hats off to technician Chris. Can't say enough good things about him.
Comment: Yes pet treatment done.
Comment: Michael showed up exactly 5 minutes early which was wonderful, the service was good, and he was wonderful.
Comment: Discovered several days later when I had a handyman come out to caulk my shower, that the technician had missed the bottom of the shower. It was not cleaned or polished -- I'm sure it was an oversight, but now I have to have him come back out and do the bottom walls of my shower which is an inconvenience to me with my work schedule.
Comment: Harold, your technician was very professional and thorough. He was courteous and thoughtful of us as senior citizens. Would request him again.
Comment: I think there was some confusion about the pricing in regards to my first scheduling. I was scheduled for 1 rm at a price of ~$97. I called back and said that doesn't measure up and discussed the summer special with a different phone agent and got a better deal than the first. I got the "summer special" of 3 rms for $99 plus the tax. I was pleased with this. thanks