We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Raphael was polite, respectful and very professional. He did an excellent job.
Comment: The technician was very positive, listened to my issues, pre-treated the really bad spots (traffic patterns) and over all it looked great when finished. I was very pleased with the service.
Comment: Service tech was nice, professional, and did a great job.
Comment: My technician did a great job explaining everything. He seemed very professional and knowledgeable.
Comment: Because of your tech and the excellent job he did I will certainly recommend Dalworth to my friends.
Comment: Excellent job!
Comment: Crew found it tough going in the hall. Took a long time to finish. The kitchen floor was originally quoted along with hall, but because it took so long for the hall tile that $200 was added for the kitchen tile.
Comment: Josh, the technician was extremely thorough and polite. He did an excellent job.
Comment: I would absolutely use you again and I would recommend you.
We had six rugs cleaned and reinstalled today. THE RUGS LOOK GREAT and the service provided by Blake and Josue was terrific. They were professional, courteous and very attentive to leaving things just as we wanted them. We would definitely use Dalworth Rug Cleaning again!
Comment: The technician was professional, courteous and knowledgeable
Comment: The representative misrepresented what service we would receive based upon the package we purchased.
Comment: There was some confusion as far as arrival time. They technically showed up on time, but I thought the 10-12 arrival window was the cleaning time...but that is okay. The carpets took almost a day and a half to completely dry.
Comment: Not sure on the actual dry time as no one stayed in the office until the floors were dry......
Comment: I appreciate the fact that my service technician took the time to listen to my needs. He recommended a different service that ultimately met our needs at a lower cost than what we had originally ordered. This is great service and one reason why I wouldn't hesitate to recommend Dalworth to anyone in the future.
Comment: Amazingly hard work ethic. Felt that even though the price was higher than we had ever paid to have our carpets and couches cleaned this was the best service and deepest clean we had ever received. Excellent job - just wish two bedrooms, stairs, a hallway, three large area rugs and two couches and a love seat hadn't cost me over $900. But the tech/franchise owner was delightful and I am glad the profits are staying in our community. Thanks
Comment: Aaron was professional, provided a thorough job and was very kind.
Comment: JOSE WAS EXCELLENT. HIS MANNERISMS WERE VERY PROFESSIONAL! HE WAS VERY INFORMATIVE ABOUT THE SERVICE AND LET US KNOW WHAT COULD BE DONE IN THE FUTURE FOR MY RESIDENCE. HE WAS AMAZING. WE LOVED HAVING JOSE IN OUT TO CLEAN OUT HOME. I WAS JUST TALKING TO A FRIEND ABOUT GETTING THEIR CARPETS CLEANED WITH DALWORTH. WE HAD THAT GOOD OF AN EXPERIENCE.
Comment: Kris Barrett is the best!
Comment: First contract for service by phone starts out good and I requested if I could get a Monday call . She checked and I ask can I be on the waiting list if someone cancel. Before I could ask another request day she cuts me off and tells me you will be getting a email . And thank you for contacting us and hopefully we can be if service in the future! Common sense The day I requested service was booked up but let’s look at other days of the week. Right Second contact great works out a service date
Mr. Monty went above and beyond to help us deal with a leak we had just discovered when he was there doing a routine carpet cleaning. He gave us sound advice, helped us clean up the mess and was still efficient in providing our service in a timely fashion.
Excellent service!! Excellent price!! Monty was very knowledgeable and great customer service skills.
Comment: Great service. Ensured that we were pleased before he left
Comment: Anthony and Dillon were professional, thoughtful and thorough. Anthony left no stone unturned. You are very fortunate to have him on your team.