We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Technician had a great attitude and did a wonderful job! Good customer service is really lacking today, so it was a pleasant experience. He deserves a raise!
Monty did an excellent carpet cleaning job for Jessica Kevlin today.
Comment: The technician sent was very good at his job taking care to point out places he didn't get out as well. Very nice gentlemen he takes great pride in his work. an asset to your company.
Comment: THE CUSTOMER SERVICE REPRESENTATIVE WAS VERY NICE AND VERY KNOWLEDGEABLE. THE TECHNICIAN WAS GREAT AND EVERYTHING WAS CLEAN AND TURNED OUT EXCELLENT. THE PRICE WAS FAIR, BUT I COULD HAVE SAVED A LOT MORE MONEY GOING TO ANOTHER COMPANY. BUT I AM SATISFIED IN THE JOB PERFORMED.
Comment: This appointment was for upholstery cleaning. The upholstery took 4-5 hours to dry but the furniture looked so much better afterward! Can't thank you enough - they fit me in at the last moment and accommodated my timing issues and everything was perfect. Will definitely be using you all in the future.
Comment: Color seal was applied and the tile floors looked great. I asked if they had buffed all the floors to pull up all the access sealer and was told they had,but Stephan and his coworker did not, so I had to go back and scrub the tiles down. I have two left upstairs to do. Not happy about this process. If I were to be asked if they should select Dalworth. I would say yes, BUT make you can not trust that they complete the job 100%.
Comment: Josh was very friendly and helpful in explianing our issues. Great going JOSH!
Comment: The service was excellent!!! My carpets have not been cleaned in close to 30 years, and I thought the service was excellent, and my carpets turned out VERY CLEAN!
Comment: The technicians expertise was amazing
Comment: I've had the Dalworth jingle memorized since I was a kid, but this was our first time using your service. Everything turned out great - we're already planning on using you guys again (for some minor repair) and scheduling future cleanings.
Comment: exceptional results, much better than expected.
Comment: The service tech was very courteous, helpful and knowledgeable. Thank you!
Comment: Did a good job.
Comment: Buddy and Mark did an excellent job!
Comment: Monty was very professional and educational. I now know more about how property care for my carpets and how to make them last.
Comment: Always do a great job! I haven’t used Dalworth in myany years since I’m at a new address and rent now but wanted to go back to a company I had great experience with and trust. Marcio was very polite and knew just what he was doing- great job!!! Thank you:)
Comment: We had tile/grout cleaning not carpet. The kitchen tile was about 30 years old so it was pretty bad. He did a very good job , as h warned us ahead of time, it would not be white grout again. What I really liked was his honesty and suggestions. We ultimately did as he suggested and it turned out quite nice. Certainly doesn’t look old. Thank you
Comment: Tech was excellent and the girl on the phone helped me find a good price for my budget. Thank you.
Comment: We had a break room couch cleaned that was so dirty and nasty we were thinking of throwing it away. It now looks new. Thank you!!
Comment: The tile area to clean was very small and wasn’t real dirty so the cost was high for such a small area.
Comment: I found your company on the good contractors list. Cullen was very good as well.
Comment: Technician educated us on the proper way to clean spots, products to us, and how to get our cat from having accidents.
Comment: Michael worked hard and did a good job. I specifically asked him to clean carpet rollovers carefully and he did them well. He was receptive to an extra task (cleaning large child's bear), but charged more for it than I expected. On the other hand, he did a better job on the bear than some previous technicians. All-in-all, it was a good experience and we would welcome Michael back in our home. Tiffini San Miguel (I believe that's her name) was fabulous sending me an email to give me details of what was agreed upon including prices when your normal IT department tried, but for some unknown reason couldn't send that information. Tiffiini has a kind, positive attitude and went above and beyond to provide me the info I needed, including a followup call to ensure the info was received. Tiffini truly impressed me! One room had carpet protector applied. No pet odor service was performed. Our carpets are unusually thick which may explain the length of time they took to dry. We did use fans throughout the house much of the drying process.
Comment: The service tech, I believe his name is Carlos, was very polite and professional. He did a great job!