We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: This technician had excellent customer services skills..very personable...would love to have him again
Comment: Some areas took longer to dry, particularly the stairs and landing. Most of the areas dried overnight (he finished around 4 pm). Areas where there was a spot took longer, I assume as they were treated differently.
Comment: My carpets are old so I knew some of the spots would remain or be diminished somewhat. I am happy with the work done by the technician and would call your company again. It seems much more professional than I recall when I used Dalworth in the past.
Comment: GIVE THIS TECHNICIAN A RAISE!!! HE WAS OUTSTANDING.
Comment: I had hoped to have my whole house done at once, but had a more urgent need to clean my Master Bedroom before some new furniture arrived. Thank you for squeezing my in and getting me scheduled.
Comment: Terrific service. Carpets look awesome. All areas were cleaned professionally. Agent knew what he was doing. Good attitude, care about his job, company, product and doing the best job. Will call again for service.
Comment: My technician, Beruk, was excellent. Friendly, dry competent, and informative. He’s a keeper.
Comment: Harold was the best!!!
Comment: I have given everything but price an Excellent rating, because you don't provide a Senior or Veteran discount, and my Husband is a Veteran, and we are both Senior's, living on a fixed income. The first time I used a Professional Carpet Cleaner was 12 years ago, after getting new carpet. It was one of your competitors, and they did a very poor job. I swore after that to only use Dalworth, and you have been consistent. The young man Dilyn, who came to the house this time, was so nice, got along with our two Shi Tzu's, and us, explained everything very well, did the after walk through with me, and asked if I was completely satisfied, or if I had anything else I needed. I'm sure when it is time for my carpet to be cleaned again, I may ask for Dilyn again, and look forward to your Dalworth service! Sincerely, Mrs. P. Sims DESOTO, TX.
Comment: Aaron was very pleasant and did a great job on the carpets. You should be proud of him!
Comment: He was really lovely!
Comment: Technician was very thorough and took his time. A lot of attention was placed on problem areas to remove stains. We added additional services upon arrival and the technician was able to provide a nice discount on the areas.
Comment: Just keep doing what you're doing!
Comment: The technician was great. He did a great job. This is my 3rd or 4th time to use Dalworth.
Comment: Very pleased with their professionalism.
Comment: I had the carpets done on Monday July 1 at 8 am. As of 5 pm on July 2 they are still damp, on stairs and in parts of the bedroom. That is too long for my opinion. Brook did a great job, was polite, explained everything clearly and represented you well. I would have thought though that you would send two people as you do say you can move some of the smaller furniture. it is quite difficult for one person to move, clean, and move back. Just saying. However...your website- being peopleless, gives limited options for selecting what you what done. Perhaps you can allow room for clients to elaborate on their layout etc so there are no surprises.
Comment: He was very professional. Five stars all the way. My carpet looks great! AP
Comment: The phone representative was very thorough and very patient. The technicians were very clean and professional. I am very happy with floors and how the cleaning turned out. It looks like I have brand new tile.
Comment: I have used Dalworth over the years, and he exceeded all of my previous technicians. My representative was excellent and worked hard on getting my service scheduled.
Comment: The technician that I requested was top notch.
Comment: Absolutely great service.
Comment: We had a good service.
Comment: Technician was great however spots & animal smells returned within 12 hours of cleaning. Knowing this, probably would not spend the money to do again. Regards, Jeromy
Comment: He was so good, he was a hard worker. He was so nice, did such a great job, and I can't speak highly enough about him. Courtney was excellent.