We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Bobby knows what he is doing, he put in extra effort to get the spots out.
Comment: Brian was great, best customer service highly recommend andvwill continue to use the services.
Comment: Jaime was great!!!
Comment: Cullen was exceptional with his customer service skills, quality of work and work done in a timely manner. Would like to request that he is my technician for all of our future orders.
Comment: Josh the tech was knowledgeable and did his job professionally. I was please with the process. For 12 vents Josh arrived about 12 noon and left about 5 pm . It took much longer than the rep on the phone said - she said 2 - 2.5 hours. And Josh was on the phone several times totaling over 30 minutes through out the process.
Comment: The crew was very good. They tried very hard to get the stains out. They explained all my options.
Comment: I put in how big my rooms were online bigger than they actually ended up being and the technician didn’t change the price to better suit the size of the area he cleaned.
Comment: Had no problem with the price. Until after the tile was cleaned, then I was hit for $180 to put on a sealer that had never been mention in any conversation that I recall. That was over half the cost for the original job.
Comment: Allen was the best!
Comment: Larry was excellent. I will definitely request him again. He deserves recognition for being with your company, providing excellent service for so long.
Comment: Our service technician was excellent!! He was very professional as well as oersonable. Provided excellent recommendation on service needs and information. Did an excellent job. I would recommend Dalworth cleaning service primarily because of the service rep we had!! My carpet smells and feels great!!! Thank you!
Comment: Service tech worked really hard to get our carpets clean! They are like new and there has not been any chemical smell either. He did a great job from start to finish.
Comment: The technician, Chris, is extremely efficient and competent at his profession. He did an excellent job as well as being courteous and friendly.
Comment: When the technician finished all spots were gone. However when the carpet dried, some of the spots came back.
Comment: The service technician did a great job. The carpet looks much cleaner and the food stains are gone. Job well done.Thank you.
Comment: Marcus did an excellent job. He was punctual and worked the entire time. Thank you
Comment: Can you add Bobby as my designated technician on my profile. He was very professional, thorough and personable.
Comment: I had expressed concern about places where the carpet meets the new hardwood floor and concern about the hoses on the hardwood floor in the long hallway. Richard Ashley in an email said "the technician may use a pad or a cover to protect the hardwood at the transitions if the situation warrants it." However, our technician did not have a pad or cover to protect the hardwood floor at the transitions. He was able to cover the metal connection between his hoses with his small towels so that it did not scratch the floor, but we had to cover the hallway with our beach towels and put blue painter's tape at the transitions. The towels and the tape seemed to work fine, and perhaps they were not needed, but I was expecting more help with our concerns than Allen was able to provide, probably through no fault of his own. Regarding #7, our rooms with fans dried more quickly than the rooms with no fans.
Comment: The price was high, but you were less than the other company I called. I will check around the next time I need my draperies cleaned, but I will probably use you because you do a very good job.
Comment: Great service. We requested our last technician and that was taken care of efficiently.
Comment: Our technician was professional, nice, and concerned about our particular situation, and the carpet looks and smells very good.
Comment: While the tech was good, I did not appreciate the constant "upsetting"". I told him repeatedly that we were only temporarily leasing our home and he just kept on and on w/ upsetting and trying to tack on extras.
Comment: The technician was great!!!
Comment: Hulen was amazing.