We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Roger did a excellent job in telling us about the work he would perform
Comment: I thought more of the stains would have come out, on one area the carpet feels and looks like the chemical didn't extracted too well.
Comment: Polly I have never seen someone that I never meet that I talked to helpful over the phone and was so caring. Kermit and Joey- were just like big brothers, they were great, very pleasant. Did not try to sell me this or sell me that.
Comment: "Glenn and everyone I worked with were fantastic!"
Comment: "GLENN WAS OUTSTANDING! Everything was fantastic. Glenn was very knowledgeable, particular, and serious about making sure I got exactly what I wanted done within the price I was looking for. When i get the carpets cleaned in August, I am going to request him again!"
Comment: "The service tech was great, he explained everything to me perfectly and was very knowlegable. "
Comment: I was quoted one price over the phone but the final bill was twice what I was quoted.
Comment: Everything is cool.
Comment: Excellent technician
Comment: Special was great. Tech-Brook done an excellant job
Comment: The one area in master bedroom where cleaning was needed, was entrance into bathroom. It is still dirty, looks the same as before the technician came. Carpet in library ws treated for dog stains.
Comment: The technician didn’t rush the job and was thorough when vacuuming, shampooing and adding Scotchgard to the carpets. I appreciated his efforts and and felt the price, based on his efforts, was worth it.
Comment: OUTSTANDING describes ERIC such a wonderful young man he was in every way. Leon Haven
Comment: Super impressed, very professional. All around excellent experience.
Comment: We're always happy with the quality of Dalworth Carpet Cleaning.
Comment: The technician provided excellent tips and made great observations. He was very knowledgeable.
Comment: Monty was excellent He went above and beyond what I had expected. I have and other servicemen with your this company but none can compare to Monty. My old carpet looks like brand new. I can’t say enough about how satisfied I am with the work that Monty provided. My son uses. A walker and the high traffic areas were terrible. There now are spotless. Due to the work Monty did I will always ask for him in the future. You have a great employee. He also recommended that I use Dalworth to get my ducks cleaned thanks for the great service
Comment: Roger did an excellent job! Carpets look very good.
Comment: Everything was great! The drying time is the only issue with me. My service technician said the carpet should be dry in 4 to 6 hours but it is now almost 24 hours later and the carpet is still fairly damp.
Comment: I wish I could give a higher rating to the attitude of the service person. Yes, he was excellent, but he had a smile on his face and was extremely patient with me. Plus, I think he is the only service man that we have ever had over the past 20 years that cared whether my cats would escape the front door or not. Top Notch guy, and I will ask for him again!
Comment: We really like that you send the same team each time who knows where we are. They are very responsible in checking in with the staff and making sure the kids are safe and so on! RLA
Comment: For some reason, the carpet took too long to dry and is stiff. Thank you for the follow up call; we would be pleased if the tech can come out and see what happened and correct.
Comment: Gabriel was our tech and he did a great job. We had a stubborn stain where I dumped a whole bowl of freshly buttered vegetables and he worked very hard to get that stain out. So far so good. I especially appreciate the fact that you use steam instead of detergent which leaves a dirt-grabbing residue. He was very quick and courteous and even helped me move some small furniture which wasn't on the work order. The only issue I would have is that Gabriel's van leaked oil very badly on the pavement right in front of my driveway. If I had driven through it, it would have tracked oil up onto my driveway. I treated it with kitty litter and hopefully the rain will wash it away.
Comment: The two gentleman were excellent. I believe it was Perry and Perry Jr and they took care of our house and materials as if they were their own. I will choose your company again. More importantly I would like to request them out to complete your service if at all possible. They made our house look brand new. We are interested in doing an annual cleaning but they also talked to us about sealing the grout we had just ran out of time for that day.