We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Both techs were very professional, knowledgeable, efficient, easy to work with, provided great information, and explained the service . We were very pleased and will definitely recommend your company. Thank you.
Comment: Additional discount for senior citizen would be nice.
Comment: Our service technician was so professional and helpful. He went out of his way to give us the best service available for our cleaning needs, even calling the office to confer with them and carefully experimenting with a test strip of fabric. We appreciated his dedication and the time he took to do the job carefully and correctly. We will request him again
Comment: The entire experience from the phone rep to Marcio workmanship was awesom. They gave me a time of 2 a 4pm and he was ringing my doorbell at 2pm. He was honest and forthcoming. I'm a customer for life. They saved me from a horrible Sears experienc, whom I will never use again for any reason.
Comment: My slot was 7:30-8. I was hoping he would arrive at 7:30
Comment: Thank you for your service! Richard was especially nice and helpful over the phone as I placed my order, and Vinny did a great job. Drying time was a lot longer than expected, but that is something that is probably hard to predict.
Comment: Randy was a great professional
Comment: Kermit was very helpful. He answered my questions without seeming like he was trying to up-sell additional services.
Comment: They did a fantastic job and worked really hard. I highly recommend them.
Comment: The service technician, Chris, did an excellent job and I will request him next time.
Comment: My only issue was that I asked for a 30 minute advance call so that I would know when to be there and that was missed so the technician had to wait at my house for me to come home from work. Otherwise, the service was great.
We had our carpets cleaned a couple weeks ago. Great job, great customer service. A week later they came back for tile and grout cleaning. Everything looks new again. We highly recommend Dalworth clean.
Comment: I would only “probably” refer dalworth to my friends because of the high traffic areas. My high traffic areas had to cleaned 3 times. I would be sure to tell them it may not come clean the first time.
Comment: The carpet did not come as clean as I would like it to but I don't know that it can come any cleaner. It took longer to dry than I expected.
Comment: We are very pleased with the result and thank the technician who attended. Thank you.
Comment: Technician was awesome . Too long of a drying time. Great results on carpet. Not good result on sofa and that was the pricey one. Overall would do it again but for carpets only.
Comment: I really appreciated Marcio pointing out to me all the pet urine in my carpet that I couldn't see. He then recommended how he could clean and treat and sanitize it. He did a wonderful job and was a very pleasant service rep for your company. The carpets cleaned up very nicely and the house smelled very fresh! However, I did think $800+ was quite expensive!
Comment: Very nice and did a excellent job cleaning the carpets!
Comment: Anthony was terrific! He did a super job and was really interested in getting the job done well, answered questions, etc. I am happy to get the survey as I planned to write a letter to make sure you knew about him. He was super!
Comment: I knew the time frame that the technician was supposed to arrive. However, I believe I specifically asked for a courtesy call of when they would be about 30 mins away. I did not receive that call. Other than that....great job.
Comment: We had the carpets cleaned in an empty house that we are selling. Dalworth did a great job, and the house smelled wonderful. Thank you.
Comment: Vinnie was wonderful! Carpet has never been cleaner :-)
Comment: Brian was absolutely FANTASTIC! His patience, professionalism, passion on doing a great job and courtesy was refreshingly welcomed. The next time I need your service, I will definitely request him. My loyalty lies with you do to many of your softball teams in the 1980’s supported the Arlington Parks and Recreation softball teams. I was the Athletic Director back then and never forgot you. Continued success
Monty did a great job, very friendly and professional. Worked quickly and our carpets smelled fresh and clean when he was done. I recommend this service to anyone looking to have their carpets cleaned!