We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Good Tech. He was very willing to retreat and clean difficult areas before he left.
Comment: Great people I worked with, definite positive overall
Comment: You need a stronger vacuum. A lot of drywall dust and other crud blew out of vents after cleaning complete.
Comment: I LOVED the technician I had. I want to request him for future work.
Comment: Mike was my technician and WOW. Not only was he so pleasant to speak with, but he got straight to work. He acknowledged my time and I just really couldn't be more impressed by him along with the work.
Comment: tech. was actually early,which was a good thing.
Comment: We had some spot treatments done after the primary cleaning was done the previous week. These spots were new and occurred after a chair was moved and were not the result of the carpet cleaning the previous week. The tech did a good job of removing the spots.
Comment: very professional from the phone representative Dawn to the technician Randy. i will definitely being doing business with Dalworth again.
Comment: Monti arrived on time and explained everything to us. He was very professional and did a very thorough job. The couch now looks like new.
Comment: Uphostery looked like new. Great job.
Comment: I did add deodorizer and carpet protector on "4 Rooms" (1 very small bedroom, 1 Large Game room, & stairs to Game room) because some family dogs had accidents during a visit, so it really starts to add up. I wish you would charge LESS for those additional chemical treatments. Your E-mail specials were going to my Spam, so I missed a 29.99? per room "Special" by 1 week. Next time I will try to do a "Green Discount" , or something to get my bill lower. My technician, Chris Leitner, was very friendly, polite, & knowledgable. He was on time. I have used Dalworth for years, and I would definitely request him next time I use Dalworth.
Comment: Our texhnician was amazing. He took time to explain the options available, benefit and cost for each so that I could make the best decision for our home. He was friendly and thorough. What an asset to the company he is!
Comment: Guys did a great job.
Comment: I actually started the order via the website but since I had specialty rug cleaning, had to finish it by phone.
Comment: My appointment was actually moved ahead an hour, which was a great help. The technician walked through my home and went over the work to be done. He was friendly and answered all my questions. He finished the work quickly and cleaned up and left. I always have Dalworth clean my carpets because of their work and the friendliness of anyone I've talked to on the phone and your technicians. I will continue to use your company in the future whenever I need my carpets cleaned and refer you to anyone I know needing your services. Thank you.
Comment: Eric did a great job on carpets and cleaning the tile...
Comment: Chris was able to remove stains that had plagued me for years!! He was very professional and yet completely personable. We are SO VERY HAPPY with the results of his service. Worth every penny!
Comment: I wasn't there to see the tech, but it was evident he moved all the furniture around and did a really good job.
Comment: The Tech you sent , his name slips my mind , but he was outstanding and needs consideration when time for advancement in your organization.
Comment: Glenn did an excellent job. He got out a stain that the last Dalworth technician did not. Even our cleaning lady commented on how great the carpets looked.
Comment: We really like Richard he did a great job. We will be using Dalworth again!
Comment: Mike and Vince were very professional - as I watched them clean my carpets it was as though they were cleaning their own. I'm picky and usually have to point out missed things but not with them. I hope they are still working as a team when its time for my next cleaning - I will request them - very satisfied with a hard working job well done Norm Porter
Comment: Although there were a few stubborn stains that didn't come out, this technician did a much better job toverall han the technician I'd had the past two times (who I was completely satisfied with at the time, by the way). This young man (Alfonzo?) was very detail oriented, polite and explained everything in detail (the other technician didn't do any explaining of enzyme treatments or ask me how old the carpet was, etc. which this guy took the time to do beforehand) but again, that was not necessary, I suppose, but I appreciated him taking the time to give me that information. This technician also took a little bit longer than the last two times to perform the service but the results were better so I feel he was just more thorough and someone who takes pride in his work. Such a good employee for you guys! He was friendly with my dog (the reason we have to have the carpets cleaned so often!). Just overall so nice to deal with and the best Dalworth experience yet! Hope I get him next time!
Comment: The crew who did the service reflects a great image of the company in performance and customer satisfaction .