We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: This was my first time using a professional carpet cleaner, and I'm very impressed with the results. Richard Hearn was great! He was curtious and treated my home with respect! After Richard was finished he took the time to answer all of my questions and provided great advice and suggestions for future service. Also, the carpets look amazing! I highly recommend Richard and will definitely request him when it's time to clean my carpets again.
Comment: Your techs were dealing with significant blood stains on W-T-W carpet and they got "like new" results!
Comment: The technician did a great job
Comment: They did a great job with what they had to work with!
Comment: On time and very thorough. Wes was professional and went right to work and I am very pleased with yours and his service!
Comment: Cullen was a great technician he was very knowledgeable re carpet & The cleaning process gave us inf on taking care of our carpet & what to use for spot cleaning
Comment: Sam was great. No one ever called to give me an estimate on cleaning a small area of Marble.
Comment: Technician did an outstanding job
Comment: Heime was excellent. He told me what he was going to do before he started. He did it. Then he showed me what he had done. Very satisfied with the service he provided.
Comment: The young man who came to do the job was absolutely personable and kind and did a great job! RA
Comment: When I next have my carpet cleaned by DALWORTH, I hope my technician will be RICKY BULLER. He did an EXCELLENT JOB. He did NOT mention his faith, but when he got ready to leave, I asked him how long he had been a Christ-follower. He 'beamed' and said that is is assistant pastor of LAVON PENTECOSTAL CHURCH. I approve of DALWORTH hiring such reputable technicians, and will recommend the company to others. Myra Boyd
Comment: Richard was excellent and kept me informed of every thing he was doing. He was very efficient from the time he arrived until he left.
Comment: Monty was very knowledgeable and professional excellent work
Comment: Monty always does a great job and I always ask for him if possible.
Comment: Jaime did an excellent job and has a very positive attitude.
Comment: Service technicians did a great job.
Comment: The carpet was being cleaned for pet odor. It smelled good the first couple of days, but now smells like a wet dog. I am going to have it cleaned with another service today to see if the smell can be eliminated.
Comment: I was superbly impressed with Chris's handling the cleaning. He talked me through the process and was very thorough in his work. You have an excellent employee in Chris Additionally, the scheduled arrival time was to have been between 3-5 p.m. I received a call asking if I could accommodate at 2:15 p.m. arrival. That worked out perfectly. Chris began work between 2:15-2:30 and was finished by 3:30.
Comment: Robert Stanley did an amazing job. He got my carpet clean and even was able to get out a few puppy stains I thought were permanent. I've already referred Dalworth and specifically Robert to two friends in my neighborhood.
Comment: Richard offered options and explained what he was doing. He was very personable and conscientious. Richard has helped us before and we will definitely ask him back.
Comment: Had two mattresses cleaned with one stained in several places and all was improved. Mattresses smelled fresh and clean afterwards.
Comment: The two service technicians that cleaned my carpet were wonderful. Their customer service was the best I have ever seen. From the time I opened the front door, they introduced themselves and were prompt and courteous. They had me show them what rooms needed cleaning, they explained the process and went to work. One room needed some special attention and they worked very hard to make it look perfect. They cleaned up after themselves and asked if I needed anything additional before they left. I could not have been more pleased with the quality of service and their customer service. I will definitely recommend your company to my family and friends.Thank you.
Comment: It was fast and easy and I will definitely use you again
Comment: Richard Hearne is always professional, courteous, on time and overall great! He is a pleasure to deal with, and we have requested him for several years, and since we are always happy with his work, will continue to do so.