We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Anthony was great. He gave us advice on keeping tile clean.
Comment: Technician did an awesome job , he followed the service ticket however the ticket was screwed up when it was printed and he charged me for an extra bedroom and did not clean the stairs. I called Nulaura and she made this right. She was helpful, professional and called me back numerous times to get it corrected. They are coming back out to clean the stairs and they promised to refund me the extra charge. Nulaura is a GEM and Dalworth should be proud to have her on their customer service staff.
Comment: Our technician was awesome! He was friendly and knowledgeable. You could tell that he really enjoyed what he does.
Comment: We upgraded our service level to include moving lightweight furniture, but had multiple items that were not moved (hampers, small boxes etc). Overall the technician was friendly and efficient.
Comment: The first time the technician came, they were unable to do the service because they didn't have a portable carpet cleaning machine with them. You'd think they would have noticed our unit was on the 8th floor and been prepared for this. We had to reschedule which was very inconvenient to us.
Comment: Monte was awesome! Great customer service !
Comment: Disappointed that our rug didn't clean up as well as we had expected. Had to ask for additional cleaning in a couple of spots.
Comment: Anthony was very attentive to my special requests, and meticulous in his work. I look forward to his services again. Your on-line order service would rate an "excellent" if you would allow returning customers to re-load their previous order. It is a pain remembering the sq ft of each room each time I order cleaning service. A log-in and password system would solve that. I can do that with my pizza order, and I keep coming back to the same vendor because of that ease. You guys would probably increase your repeat business with a web site with a "recall my last order" capability.
Comment: I have used Dalworth many times over the years. I thought I would try another company and even made an appointment with them. The more I thought about it and asked around, I realized that Dalworth had the quality that I was looking for and changed my mind. I'm so glad I did. Our carpets were very dirty in the traffic areas but the technician was able to get them clean. Thank you!
Comment: Service tech was excellent I think his name was Pat, we will ask for him next time.
Comment: The service person Aaron I thought took a lot of time cleaning my carpets and chair and did a really good job
Comment: While carpet cleaning price is excellent with specials, drapery cleaning costs are outrageous...or I'd use Dalworth a lot more often.
Comment: TECH DID A GREAT JOB! MY PEST CONTROL GUY THOUGHT THEY WERE BRAND NEW
Comment: Very pleased with the service. The only problem I had is taking the furniture off the protective Styrofoam or plastic since I am handicapped and usually have no one available to help me. For the most part, however, I have managed. I would like to know if you can recommend a cleaning product to use on small areas in between cleanings. Thanks Again Don Samsel
Comment: technician explained every step of the process and was able to answer all my questions. was very helpful and professional.
Comment: Brian Marshall was recommended to me by a relative who used your company and I was very pleased with his work. He was friendly and efficient and explained everything he was doing. I think one of the reasons it took a bit longer for a couple spots to dry was that he really did a great job on getting out dirt caused by cat liter - the gray color is gone!
Comment: Technician was courteous and methodical. Carpet appears much better!
Comment: We really liked our technician Dewayne. He did an excellent job for us!
Comment: I am completely satisfied with the service I received. Dalworth always does a good job rather it is curtain cleaning, floor tile grout, shower grout or air duct cleaning. I thought the price was reasonable.
Comment: Usual great service I've come to expect with Dalworth. The technicians finished the job before me early, so they were able to start early on my carpets. They were very professional and friendly, explained the services thoroughly, made suggestions that I appreciated, and did the job with efficiency and skill. I recommend your company to all my friends and will pass your name on to whomever buys my house.
Comment: This guy was very nice and did such a nice job. He was very polite and knew what he was doing. On a scale of 1 to 10, he was an absolute 10.
Comment: We had repair, not cleaning, but it was fast and easy
Comment: Appreciated on time arrival! Liked your web page because I could order for each room specifically and services for that room and I was charged exactly what the website said it would be.
Comment: Miguel did a GREAT job. I will request him in the future.