We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: no
Comment: Great job.
Comment: Aaron cleaned my house & Frank cleaned my daughters house, they did an awesome job, thanks for caring
Comment: Bobby G., the technician, was extremely professional. His attitude was very pleasant and efficient. He did an excellent job. My carpets look fabulous. I would like for him to clean my carpets again the next time they need cleaning. Thank you, Rebecca Overton
Comment: Tech was on time and professional. Will use them again.
Comment: The guy who was here was absolutely awesome. My husband is in a wheelchair and when he dropped something, my guy would pick it up for him. He built an awesome rapport and that's important when you have someone in your home.
Comment: The technician was very personable and timely.
Comment: Bobby did an excellent job in trying to remove a strawberry stain. Next time, I won't hesitate to call Dalworth when something spills on my rug or carpet because of Bobby's knowledge and experience.
Comment: it was 80 % humidity when the carpets were cleaned that is why it took a while to dry. It was no problem.
Comment: I can't remember technicians name, but he is a credit to your company. Professional, customer skills, good communicator. This was refreshing Lydia Keasler
Comment: Monty was very pleasant & professional. I really thought he was great.
Comment: Great job!
Comment: The service technician who came to our house was a pleasure. He was informative on what he had planned to do to tackle the carpet cleaning and also left me with some estimates for future cleanings on wood floors and tile/groute. I had a chatty 4 year old and he couldn't have been any nicer to her.
Comment: Jaima did a very thourgh job cleaning our carpet. Had a very plesant attitude. We would like to ask for him for our next carpet cleaning. We are very pleased from the phone conversation to schedule the appointment, the reminder before the appointment of time of arrival. Everyone was very pleasant and I remarked about each one's friendliness to my husband. I would give 5 stars if I was rated the quality of work and each person I talked with. B. George
Comment: Enjoyed the service and LOVE the fresh, clean carpet! Thanks!
Comment: Please correct the spelling of my first name. Jacqueline. Thanks in advance.
Comment: They were cool with the fact that I had dogs.
Comment: Technician was very professional and polite. Completed both rooms in a couple of hours and provided us some insight about the carpets (we moved in and knew these were old, but little else.) I can't call the prices a 'great bargain,' but I like the comfort level of using a well-known reputable company. I have used Groupon help for other home services and learned the hard way. So, while it may not be a great bargain in that I could have gotten similar service for less, I wouldn't have had the assurance of quality, professionalism, etc., that I had using Dalworth. Might want to consider losing the online ad with that Dallas "Housewife." That was almost enough for me to go elsewhere; she so poorly represented the Dallas community on the Bravo series.
Comment: My service rep was Ed and he was not only extremely friendly but very knowledgeable. My carpets were never professionally cleaned and there was a stain I was not able to identify. Ed immediately asked if we had a pet and identified it was my cats hairball expulsion. That triggered my memory and yes indeed he had identified it's origin and knew exactly how to treat. When he left everything looked clean and you never would have known he was here except for clean carpets. The man deserves a raise or at least a big pat on the back. He is a valuable asset to your company
Comment: Carlos was a doll. He was perfect. He addressed everything upfront. He was very very sweet. I will be calling back to schedule with him again.
Comment: Chris Lewis was on time and professional. He has a great touch with the cleaning equipment and did not over apply water or chemicals. We would request Chris to come back and clean our carpets.
Comment: i would have liked for the rep to have explained the price for the pet treatment was different than the regular cleaning. I was surprise to see that it was more than the regular amount. of carpet cleaning.
Comment: I don't know if it was treated for pet odor!
Comment: The tech was great and they even called to tell me that they would be out earlier, so I thought that was great.