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Reviewed on December 7th, 2015
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Comment: The experience was very good and successful.
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PRITCHARD, B.
DALLAS , TX
Reviewed on December 6th, 2015
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Comment: I have used Alberto previously, and find him to be very friendly, professional, and competent. I will continue requesting him to clean my carpets.
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CUTTER, B.
COLLEYVILLE , TX
Reviewed on December 5th, 2015
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Comment: Brian Marshall and Freddie Bravo were excellent technicians and good representatives of Dalworth. With 30 of the technicians' departure the carpeting in several of the rooms developed "mountains" of loose rippling. I was very concerned that the carpets were damaged or would need to be rest retched. I immediately call the office. Justine encouraged me to wait until carpeting was completely dry to re-evaluate then to call back. The next morning the "mountains"were no longer apparent.
I would have preferred the technician alert me to the possibility of this rippling effect to allay my concerns. This seemed like an oversight in customer care.
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Reviewed on December 5th, 2015
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Comment: Alberto is the most professional technician that has cleaned my carpets and I had the best
results! I will not use anybody else but Alberto at Dalworth!
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Reviewed on December 5th, 2015
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Comment: The technicians were later than my window, but it was not their fault. It had to do with scheduling and traffic. They were fabulous!
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Reviewed on December 5th, 2015
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Comment: The Technician was very courteous and good. He completed cleaning my Carpet and left my house in good condition.
Thanks for all of your concern
Linda B. Williams
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Reviewed on December 5th, 2015
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Comment: I have had a good relationship with Richard Hearn and would like to have you send him next time since I've been dealing with him for quite some time,
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Reviewed on December 5th, 2015
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Comment: James is great! I hope he is my technician every time. Great customer service!!
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HUMPHREY, T.
LEWISVILLE , TX
Reviewed on December 5th, 2015
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Comment: Mostly pleased. The chair looked much better. The carpets looked very little better and in the hall no better. Granted the hall carpet is worn. Last time the hall was cleaned by zerorez and it looked much better initially. The technician was very polite and professional except he wore a ear piece and talked quite a bit but not the entire time. The price would have seemed reasonable if the experience had been better.
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CLEMMONS, B.
ARLINGTON , TX
Reviewed on December 5th, 2015
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Comment: He did an excellent job in every room.Thanks
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BLAIR-COX, L.
FORT WORTH , TX
Reviewed on December 4th, 2015
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Comment: Tony was thorough, proficient, and efficient. Did an excellent job.
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PRESKENIS, J.
BEDFORD , TX
Reviewed on December 4th, 2015
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Comment: Tommy worked very diligently and very hard. He really wanted to get the carpets clean. He was diligent in asking what and where stains were and treated them appropriately. He was excellent.
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BAUER, T.
COLLEYVILLE , TX
Reviewed on December 4th, 2015
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Comment: I've been using Dalworth twice a year for several years. Orlando was the technician that came earlier this week. This is the first time I've asked this question. Next time I place an order, can I request to have Orlando come back? He was very friendly, personable and very nice to our pets.
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Reviewed on December 4th, 2015
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Comment: Richard did an excellent job, I spoke with Dawn and she was very helpful
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VALENTINE, J.
PARKER , TX
Reviewed on December 4th, 2015
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Comment: Raul was fantastic. My carpets look great!! They were able to get out all of the stains.
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Reviewed on December 4th, 2015
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Comment: Chris Hoover is a joy!
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Reviewed on December 4th, 2015
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Comment: Steve did an excellent job.
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IMMORDINO, K.
TROPHY CLUB , TX
Reviewed on December 4th, 2015
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Comment: Chris was wonderful!!!
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Reviewed on December 4th, 2015
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Comment: SAM WAS OUT HE IS THE BEST HE DESERVES A RAISE.
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Reviewed on December 4th, 2015
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Comment: We had three chairs cleaned. Needed special attention due to urine stains of elderly parent. Very pleased with results.
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BRACKEN, R.
HIGHLAND PARK , TX
Reviewed on December 4th, 2015
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Comment: Sam was very professional and pleasant.
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DEDECKER, B.
ARLINGTON , TX
Reviewed on December 3rd, 2015
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Comment: Chris was very competent, fast and thorough...a pleasure to work with him
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Reviewed on December 3rd, 2015
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Comment: I have used Dalworth for many years and I am confident in their service. I was confident enough in the technicians who came to leave them alone in the house while I took the dogs to the dog park. The guys who came were very professional and did a good job. I would ask for them again.
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SCHROEDER, L.
RICHARDSON , TX
Reviewed on December 3rd, 2015
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Comment: The technician was very helpful and nice to work with. He is an excellent representative for Dalworth.
Thank you