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Comment: We will request Glenn again the next time we have our carpets cleaned. He made our 16 year old carpets look like new! He was very knowledgeable and courteous.

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Comment: Kathy and Gary went above and beyond. It is very evident they take pride in their work. They are very knowledgeable in their field and much more so than most. They are excellent customer service reps for your company. If I didn't know different one would think they were the owners providing the service for their own company!

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Comment: Tommy really worked very hard and did a GREAT Job, I would ask for him again.

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Comment: The grout and tile look great. We have an open house this weekend so we will recommend Dalworth.

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Comment: I called back in September to request Chris Leitner as my service technician to come out between 9-11am on Tues., 11/3. I planned on him finishing up before my cleaning people came that afternoon. On the morning of the 3rd, I received a call from your office saying that Chris would be late coming to my house, as he had another customer before me. When I called to make the appointment I was given no other option for morning service than 9-11am. If I had known you were going to book Chris before me, I would have requested an earlier slot, like 8am. Unknown to me, you booked Chris with someone else before me, causing Chris to be late to my house, which meant I could not get my usual cleaning done as he was still cleaning the carpets while they were there. I would have appreciated notification beforehand that you were scheduling someone else before me, as I could have made other arrangements, or least known ahead of time this would happen. I have no compliant with Chris' work, as he is excellent. My complaint is with the scheduling crew. Carol Hyink

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Comment:

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Comment: No. My carpets were not treated for pet odor.

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Comment: The gentlemen were very nice and did a good job.

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Comment: The technician(Monty) did an exceptional job cleaning. My carpets are so clean...I can't believe what an improvement. I would highly recommend his service to anyone. Will definitely use Dalworth again.

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Comment: Our technician was EXCEPTIONAL!! He went above and beyond the call of duty....The best customer service I've ever received!! Thank you, Thank you!!! Kim Wilemon

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Comment: Our base boards were not cleaned or vacuumed like we were told. I saw this after he left and had to vacuum and clean myself

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Comment: Thank you Vald

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Comment: Customer service was great.

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Comment: issue was water damage on brick floor. A crew came out on Friday that said they did not know how to to do the job. James Klorman sent a different crew out on Monday. Andrew Bailey, the lead technician, understood the problem right away. He called out a foreman and together they figured out the best product and procedure to repair the damage. I am grateful that they took their time to make sure the technique they used would work and produce a positive outcome. All three men that were here on Monday were extremely nice and polite and explained what they would do and why. The water damage was completely gone when the job was finished. Thanks to Andrew, his assistant and the foreman.

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Comment: Brian was very nice and informative, great personality

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Comment: I spoke with melissa and she was excellent.

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Comment: George and Jen were such nice people and did a great job in our home. They were careful and thorough and we were very pleased with the results! We would definitely used them again!

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Comment: I was very happy with Dalworth and your service technician. I have already referred Dalworth to my friends.

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Comment: Very professional and nice guys! Super pleased with the results!!! (could be because this is this first time they have been cleaned) I will recommend your service to everyone I know!

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Comment: Tommy was exceptional and was very hard working.

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Comment: Dom and Felipe were very professional and did an excellent job! Thank you!

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Comment: VERY PLEASED WITH THE TECHNICIAN, WORKED CONSISTENT, VERY PERFESSIONAL

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Comment: Richard did an excellent job.

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Comment: I was very satisfied.