We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I always use Cullen; he is exceptional.
Comment: Cullen did an brilliant job and he went over and beyond when he was cleaning my carpet and couch. Very professional and I will definitely asks for him again and recommend him to all of my family and friends. He knew exactly what he was doing and it showed. He is an over all good guy to have working for your company.
Comment: Great job.The Tech Glenn was outstanding.
Comment: Laura was a fantastic phone rep and Josh was an outstanding technician-Great Job!
The mattress is wonderfully clean. The only reason I didn't give 5 stars is because the scent that was applied was absolutely overwhelming. I had to open the window even though it was freezing outside and leave it open with the ceiling fan for about 2 hours to get rid of it. It was a lot like the scents they use at the car wash, and I guess lots of folks probably like them.
Comment: dawn was terrific! she helped with all my issues! she gets a gold star for service!
Comment: The team was excellent ! They worked overtime to get the job done ! I am so appreciative ! You have a great team ! Please let them know !
Comment: Tiffani was great on the phones by helping me get this scheduled for my sister. After I scheduled with her, I messed up on the address and had to call back! THANK YOU DALWORTH FOR BEING SO FLEXIBLE AND ACCOMMODATING! Everything went great and the technician was great! He arrived before us just a little, but he was so understanding and did a really good job, thank you, Jose!
Comment: Protectant for an 8x10 area rug for $40 seems high. Took the technician about a minute to apply. This must be a very expensive product...
Comment: Erick was very professional and on time for appt which was appreciated. Great technician. Thanks
Comment: Dylan was great ??
Comment: I appreciate the prompt service! I always receive good service from Dalworth!
Comment: The husband and wife team was GREAT!!!! I love them! The carpet was filthy and they took care of the job and did an AMAZING job. I was smiling when they left.
Monty did a great job cleaning my carpet and explaining to me about keeping it clean.
Comment: Carpets look great
Comment: Jose was exceptional, he was professional, courteous and provided excellent customer service. The first technician that came to my home - Hector (I believe that was his name) was more interested in selling upgraded services then performing the work. I have provided details to your office and will not go into detail again. Please help me understand how a technician can except a job with their own equipment and then get to your home and say his equipment is not working and he needs to have someone come out and fix it. He left our home and we did not know that he was not coming back. Not a good representative for your business. Had Jose not done such an excellent service I would not be providing the outstanding ratings that I am.
I've used this company in the past and they always done a good job . The initial phone call was very professional and Tiffany answered all my questions and got me scheduled. We are preparing to sell our home and I knew I could count on them to take care of cleaning our carpets and big area rugs . Well done.
Comment: The carpet stains came out great. But there are some spots on the couch and loveseat that need touch-up. Could you call regarding the issue. Maria Tobey
Comment: Steven did an outstanding job of cleaning our carpets. He was very professional, allowing me to go through and approve his work. He is a great representative for Dalworth Clean. Great job!!!!
Comment: tech told me that he does not clean tile that has not been sealed, but when I looked on your website it says that you can clean and seal tile so I would like him to come back out and re-do that bathroom he missed, because I was supposed to get it for free.
Comment: jose, he did a good job. everything was excellent. my floor is still shining thanks to jose
Comment: Michael was very profession, kept everything clean, it was sparkling clean.
Comment: Our tech Cullen was AMAZING!! Very knowledgeable and helpful with questions!
Comment: The tech was really good and friendly. Did a great job!