We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: He was exceptional. I say this because he was truly dedicated to doing an exceptional job. His work and useful tips brought our carpet back to life. For a time we stopped using Dalworth. because your work at best was fair. However, these last two times your service has been good and the price has been reasonable. Beruk really made a positive difference in our opinion of Dalworth. He is a five-star employee.
Monty met our dog at the door like they were best friends, I think she would have jump in the Dalworth van if I let her. Monty did a good job of explaining the process, suggested treatment specifically to help cleaning specifically due to dogs. Worked great, huge difference in way the carpet looked before and after. Ten year old carpet looks almost new.
Comment: Buerk is a great tech I requested him. He always does an excellent job and makes Great suggestions! Couldn’t ask for a better tech!
Comment: Your tech Markus was wonderful and very professional in every aspect of work and customer interaction. We will certainly use your services in the future. Warren York
Comment: Jose was exceptional. He put much more effort into getting the floors really clean than the prior technician did. I went from “not happy” to “overjoyed”, due to his efforts.
Comment: The personnel was very efficient and polite.
Comment: Baruk was an amazing young man who I felt went way beyond just cleaning my carpets. Dalworth is blessed to have employees like this one. My carpet was a MESS and when he left it look "new". Thanks Baruk and Dalworth.
Comment: The service technician shared too much personal information.
The representative that came from Dalworth did an amazing job I was really amazed how nice the carpet looked ,was very friendly and very polite.
Blake and Josue were very polite and knowledgeable young men. When my rugs came back they looked so good I sent two more with them. When I bought my rugs in Turkey I was told that they had to be sent to Atlanta when cleaning was needed. Dalworth did a beautiful job and they look brand new. Blake and Josue were on time when picking them up and bringing them back. Thank you Dalworth for a beautiful job and thank you for hiring great people to work for you.
Comment: The technician was absolutely excellent. He was there on time and did an amazing job
Comment: Technician did a wonderful job. He was knowledgeable and friendly. I will be requesting him the next time I call Dalworth for service
Comment: I am pleased - the water stain he worked on and it looks gone - hopefully it will not come back as well as other stains-my carpet is old and he did an excellent job
Comment: He was very helpful, sweet and patient with us because we are in the process of moving and he was so helpful! He was awesome!
Comment: Excellent service, quick,knowledgeable and friendly! Carpets came cleaner than expected! Very happy
Comment: Richard is the BEST!
Comment: The fragrance was very weak.
Comment: Loved my technician! He worked hard, did a great job and was very personable! THANK YOU!!
Comment: Jose did a great job for us! He made our rental property look even better than it did before the carpet was cleaned. He was also very helpful and explained a lot about how make sure things should be left so it could dry and look great. I went over this morning and it looks like the carpet is brand new!
Comment: Felipe was very thorough and kept me informed through the process.He then cleaned up well. Very satisfied.
Comment: Monty went above and beyond. He literally provided some of the best customer service that I have ever received. He went to great length to set the expectation, he stayed very late working on the job and even called afterward to update me on his results. Such a great man, please recognize his service excellence.
Comment: He did a great job. My tenants were very pleased with the job he performed.
Comment: My carpet looks great!
Comment: This is a quality man, if I still had my business I would hire him away from you in a "heart beat", his ability to do the work and relate to the customer is far beyond anything I have ever seen. I was well pleased with his work and enjoyed talking to him. .