We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Chris Lewis did a wonderful job on the carpet. He went above and beyond by moving a heavy desk to clean under it. I really appreciated him doing that. He was courteous, thoughtful, and professional. A definite asset to your team. Next time I need my carpets cleaned at home or our two rent houses, I hope Chris will be person you should out. Thanks again, Chris Lewis.
Comment: My husband and I were both pleased with Steven, our technician's attitude and expertise. He answered all of our questions, arrived early and got right to work.
Comment: Chris is the best! Great guy, very helpful and personal.
Overall, the work was good. Prior experiences were a bit more positive. Some spots were missed but the nature of the stain could have been the issue. Still, prior cleaning crews seem to have been more effective. Description of Work: Room cleaning
Comment: Steven answered all our questions. We were quite pleased with his knowledge and efficiency. He was very pleasant and did an excellent job!
Comment: The technician was very helpful & answered all our questions to our satisfaction.
Comment: I wasn't expecting the drying process to take so long. Not sure why it took longer for all areas to dry than in our previous service. Other than that, all was good.
Comment: The technicians were very professional and courteous. Because of their excellent service I will be a Dalworth customer for life and recommend to everyone I know.
Comment: Carpet looks new again! Technician showed up early and was very professional and thorough throughout.
Comment: appreciated the quick response to changing my reservation to a sooner appointment. When you said, " we have cancellations" you really meant it. I was so glad. will continue to contact you for service. Richard, my tech was excellent.....friendly, good tech, business like.
Comment: The competence was rated a little lower than the previous team I had several years ago. This team was not going to remove the vents and wash them like the previous time. I had to specifically ask them to do so, and they complied willingly. It made all the difference in the quality of the air. Vacuuming the vents just doesn't work like actually washing them! I've also notice the temperature is cooler since the vents were cleaned and I haven't had to change the thermostat. I will gladly recommend Dalworth Clean to anyone in the future. Thank you!
Comment: tech did an excellant job. my carpets look brand new, very professional. i booked my appointment on line but had to call and speak to a csr who was very professional and got my appointment time moved up.
Comment: THE PHONE REP IS THE REASON I CHOSE DALWORTH OVER THE OTHER COMPANY.
Comment: upholstery cleaning. no carpets still have stains on couch
Comment: Richard Hearn is the best !
Comment: Richard Hearn is always very professional and always does a great job
Comment: I was greatly impressed by the technician and service provided. He took extra time and made sure the job was done right. I really appreciated it. I will probably request Steven from now on.
Comment: We had a sofa & loveseat cleaned (not carpet). Frank & Aaron we vey good and conscientious. Work was completed and dried very quickly. Both items look like new.
Comment: did wood flroors
Comment: I had a create experience. They cleaned and sealed my kitchen floor and were very knowledgeable and friendly.
Comment: Richard is very professional, always on time and does an excellant job.
Comment: I was really happy with the service. All the spots came out! The only comment I have is the last 3 times I've had the service they have wanted to come EARLIER than the scheduled time. For example, my appointment was supposed to be noon to 2PM. They called asking to come earlier and arrived much earlier. Yesterday luckily I was home, but I feel that they should come at the time the APPOINTMENT WAS SCHEDULED., not more than an hour earlier!
Comment: The floors look great. Marcus is an asset to the company.
Comment: James Coleman was the ultimate service technician in every respect!