We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Treated for pet ordor
Comment: When I need my floor cleaned again I will be calling Dalworth!
Comment: My technician was very professional and conscience.
Comment: I referred you to my friends and I will call you again.
Comment: The carpets were all still very wet after the 3 hours we were told it would take for them to dry. We walked on them as little as possible while we placed as many fans as we could gather together (5 fans) for drying 3 rooms and a hallway. The fans were kept on all night and the carpets were dry the next morning. We were told in the explanation of services that "drying fans" would be used, but our technician did not use any fans before he left. The technician, James, did an excellent job of getting up the many stains and totally cleaning all the carpets requested. We are very pleased with his service and look forward to having our guests (that are coming soon) enjoy our clean home. Maybe next time, we can recommend 'drying fans'.
Comment: The technician (Steve Turner) was late coming from another job, but his product knowledge and application (made up for the lateness) is the best we have ever seen! We will always call Dalworth. We will request Steve. Thank you
Comment: The Taylors were very nice indeed and very hard working. We would want them to come out again.
Comment: Alberto was very professional and genuinely friendly. Explained everything he was going to do before he did it. I will ASK for him next time.
Comment: Aaron was professional, knowledgable, courteous and when asked went back over several spots two extra times.
Comment: Brandon was our technician last time and he's been excellent both times. A really nice young man!
Comment: Vinny did a great job setting expectation for results. He exceeded our expectations in cleaning the carpets and was very detail orientated. The next time we have carpets cleaned, we will request Vinny. Vinny was also very professional and personable. You have a quality technician who adds value and provides quality results representative of the Dalworth name. He was neat in his work and respective of the property.
Comment: Brandon and Chris are great technicians. They explained everything they were doing and went above and beyond the call of duty. I appreciated their ability to relate and their knowledge of the job at hand. They both get an A +.
Comment: The technician, Alberto was very courteous, proficient and respectful of the space he was in. He also had a sense of humor.
Comment: I'm very happy with my carpet! Thank you!
Comment: I expected a team at least of 2 persons,my house is 2058 sq.ft. Tile throughout. The person who took the order, asked for rooms not size of the house. I was given the option of having the work done on Saturday, I didn't required nor requested it.
Comment: There was a porcelain rabbit broken, they saved three pieces, but not two smaller ones. I was not told that it had happened. Some places still wet after 18 hours. Along the baseboards should have had attention,especially in the hall
Comment: Chris was absolutely fantastic! He really helped us to think about our carpets and air ducts and how we can keep them as clean as possible. I really appreciate his professionalism and hard work. He was finished in a good amount of time and did an awesome job.
Comment: This is the second time we have had this technician. Marty does amazing work. We've never had anyone in all the years we have had carpet cleaned do this excellent caliber of work. Congratulations on having him as part of your staff.
Comment: Chris always does an amazing job. He was 30 minutes late this time, but I requested because he was so friendly and did such an amazing job this time and last time on our carpets. He is very knowledgeable and precise. I would absolutely and do recommend you to my friends and family.
Comment: the phone representive didn't offer me the best rate until I told her I was a regular customer. she should have seen that based on your records kept over the years..didn't feel like a valued customer..
Comment: Taylars were great as usual.
Comment: Your independent contractor, Steven, was very efficient. He explained the procedure, but also included info about ceramic tile and its cleaning which was informative, and helped my husband and I know what to expect from the finished procedure. Our tile and grout is 100% cleaner, and I would definitely use Dalworth again.
Comment: The service tech was one of the most polite and courteous person we've ever met.
Comment: CSR WAS EXCELLENT AS WELL AS TECH LOUIS AND ALWAYS DO GREAT JOB AND ACTUALLY CAME EARLY NH