We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Tech did an outstanding job
Comment: David and Raul were very good and a pleasure to do business with.
Comment: Loved the ceramic tile cleaning. Could really see the difference
Comment: They were very nice , efficient and explained everything they did to my carpet. This was my first experince with dalworth and was very impressed:)
Comment: I really appreciate that the technician did not nag me to upgrade my service. I was also very pleased you got me in on a Holiday, as I was in quite a pinch to get the cleaning done.
Comment: Fantastic rep
Comment: Marcus Jeffrey was excellent. He was punctual, professional, and friendly. He had a great cleaning strategy that made the job go very quickly. He also explained everything to me. His customer service was wonderful. He also displayed an excellent attitude. I would definitely use the service again and rate Mr. Jeffrey very highly. Thank you for providing an excellent experience. My carpet looks great. I'm now ready for my dinner party(ies).
Comment: The day of our service I had to call in to see if we could move our appt back due to our movers being delayed because of the weather, Nancy worked with me to rearrange the schedule so I could have all the furniture out of the house in time. Nancy was great to work with and did a fantastic job!
Comment: Thank you for such quick service! Everything was done top notch!
Joe is a great PR person and took good care of us and our property! Joe cleaned a 3 bedroom duplex for us and did an Excellent job. He was courteous, and prompt with his arrival as agreed! Description of Work: Joe cleaned a 3 bedroom duplex that is a rental property for us and did an excellent job. He was courteous, and prompt with his arrival as agreed!
Comment: Surprised no fans were used. Even for what you're considering an "Economy" service - it absolutely would be great customer service to have had fans between room (if even just for the minimal amt. of time they were working on other rooms). I had to go between using central air conditioning, ceiling fans, and moving around small floor fans -- and it still took more than 24hrs. for all the areas to dry. Quite a bit of constant attention on my end. As I was a repeat customer, I DEFINITELY noticed a difference in drying time from your first visit - when fans were used.
Comment: Great job and very professional. I am a Real Estate Agent and will definitely refer to clients.
Comment: Carpets did not clean up as well as I had hoped.
Comment: Costel my service tech was very professional and knowledgeable about carpet cleaning...
Comment: We have used your company before and have always been happy with your service!!
Comment: he was very confident but things got confusing between what was on order , i always have the same thing done everytime and always never had a problem except for this time nh
Comment: GREAT JOB ON THE CARPETS.
Comment: The lady who answered the phone was an angel. I told her I was having surgery next week and she got the technician to come to my home the same day! It made my day for her to be so compassionate. You have a jewel on the phone lines! The carpet tech was very nice also. I will definately use Dalworth again. Thank you so much.
Comment: Was pretreated
Comment: Rob and Dom were very professional and represented your business well. I would recommed to friends and as a general rule, I base this on the technicians I have contact with.
Comment: The young man (Orlando) did a really good job. He was both professional and considerate. It is a pleasure doing business with a company that sends both competent and trustworthy people to be in our home and complete the job requested without concern. Thank you again for maintaining the highest standard in every aspect of services rendered.
Comment: Perhaps we're nitpicking, but the need to help move furniture even though we've specifically paid for it was slightly disappointing. Then again, considering the age of the people that came, I suppose that's not a huge surprise? I guess we shouldn't have expected all technicians to be built like movers, but still. Professionalism of the technicians were otherwise great and they were competent at cleaning all areas they could reach.
Comment: Your technician was very professional and explained everything to me for which I was very appreciative
Comment: MONTY WAS VERY PROFESSIONAL