We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Very impressed with this company! The manager spent time with me on the phone discussing recommended care for my rug. There was no hidden agenda or push for more services. In fact, he realistically advised me not to put a lot of money into the rug and to do a basic cleaning. I appreciated his candor and interest. The rug was removed and replaced very professionally but courteous and careful people. Great job of cleaning an old, thread bare rug. I highly recommend this company and will definitely use them again. Description of Work: Phone consultation regarding what my rug was like, what it might need, and recommendations; rug pick-up from my home; rug cleaning; rug delivered to home and neatly placed back in the house.
They were agreeable and after prodding improved their efforts. Description of Work: Steamed clean and stain resistant.
We were very pleased with the excellent care and service provided with our oriental rug! Every part of the process was professional, positive, and conscientious. We especially liked the communication-notification procedures. We felt well informed at all times. We will use Dalworth again and recommend them as an outstanding company!
On time, good price, friendly, efficient, excellent job done. Description of Work: Cleaned and treated 2 rooms of carpet.
Comment: Steven did a great job and he was very knowledgeable and helpful
Comment: I've used Dalworth for many years and would rate Sam's service A++! He was awesome. He should train all of your service technicians! Thank you to Sam and Dalworth for an excellent carpet cleaning!
Comment: The gentlemen was very friendly and knowledgable about his job. Will do business again with Dalworth.
Comment: Chris Lerner is excellent, and I request his service every time. He has made our old carpets look newer, and he gets all the stains out of the carpets when I couldn't. I will always use Dalworth.
Comment: Great service! Will use you again! Thanks! Cindy
Comment: Very efficient technician considering he was by himself. He did a very good job on the stretching of the rug selecting a way to do it that eliminated seams.
Comment: i always call dalworth for services....
Comment: the phone rep was very pleasant and knowledgeable
Comment: Some spots have come back with in 1 week
Comment: Steven was very polite, professional and helped to educate me about my carpet, the process and what to expect. No high pressure sales for add on services. Very good experience. You should add him to your staff as an ambassador for Dalworth Clean. Perhaps he could provide additional value to your organization by training your franchisees and contractors.
Comment: Great work, not cheap, but happy with the results.
Comment: You should give the technician a raise! He's a very sweet man and very good at what he does.
Comment: i was very pleased of outcome how my carpets turned out
Comment: Chris the technician was very professional and worked very quietly and efficiently smiled easily and recommended future services while I will probably buy because he did a beautiful job. I did feel the price was high at almost 200 for 2 rooms and a closet.
Comment: The Technician was very personal and professional.... Would like to have him clean our carpets in the future...
Comment: I have used Richard for several years and he always does an excellent job.
Comment: There were two spots that appeared as a result of the cleaning. I had to clean those later on my own. Vinny did a great job.
Comment: Mike is very competent and replaced the first technician the same day after the first technician's equipment broke during the upholstery cleaning.
Comment: Repairing some rolls in the carpet. They did a great job.
Comment: The tech did a great job,but my only concern is that it took the carpet two days to dry.