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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15937 Reviews
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  • LEE, M.
    TERRELL, TX
    Reviewed on May 30th, 2014
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    Comment: Had my tile cleaned my tech did an excellent job.

  • MARTIN, D.
    BEDFORD, TX
    Reviewed on May 30th, 2014
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    Comment: Jared is the best!

  • PEARCY, R.
    CROWLEY, TX
    Reviewed on May 29th, 2014
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    Comment: Bobby was very professional and nice . He did his job fast and listened to what we wanted him to do I will defiantly use your service again.

  • DAVIS, P.
    GARLAND, TX
    Reviewed on May 29th, 2014
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    Comment: Sam was very professional and did an amazing job with my carpet. We were extremely pleased and will definitely use Dalworth again.

  • BURRIS, A.
    GUNTER, TX
    Reviewed on May 29th, 2014
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    Comment: The technicians did a wonderful job in cleaning the carpet. I didn't think the stains in the living room would come out. When they were finished the carpets were beautiful. They exceeded my expectations. I will ask for the same technicians again. They were professional and personable. Thank you.

  • KINSEY, C.
    GRAPEVINE, TX
    Reviewed on May 29th, 2014
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    Comment: We had buckling which has not resolved itself. It buckled while technician was there. Would have been nice to have him offer and provisionally schedule a restretch. I know buckling is not Dalworth's fault - as long as they didn't use too much water - but no harm in offering service which you offer. The carpet was buckled on departure and buckled further later in the day.

  • WAITES, S.
    PARKER, TX
    Reviewed on May 29th, 2014
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    Comment: Kermit was very polite and thorough. I really appreciate his cleaning under the beds. No one has ever done that before. The one negative is a cola stain in the family room that is still visible. Can it not be removed?

  • KUNJAPPA, R.
    RICHARDSON, TX
    Reviewed on May 29th, 2014
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    Comment: Jeeny the rep and George the technician were very personable and professional.

  • FISHER, K.
    PLANO, TX
    Reviewed on May 29th, 2014
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    Comment: Very quick and my carpets cleaner than I expected. Rita was very nice and I would use them again.

  • Michael W.
    Reviewed on May 29th, 2014

    Had them come out and clean out our dryer ducts which run through the roof. The service tech was very professional and they showed up on time. Very satsified.

  • THOMPSON, A.
    EULESS, TX
    Reviewed on May 28th, 2014
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    Comment: We have been using Richard Hearn for several years now, he is the best! We are always very pleased with his excellent service. We tried Zerorez two years ago and won't use them again; we get far better service and results from Dalworth. Great job!

  • WILCOXEN, C.
    DALLAS, TX
    Reviewed on May 28th, 2014
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    Comment: George was our technician and was on time, friendly, and professional. I have used a different cleaning service in the past and would use Dalworth again in the future. Very positive experience. Well done.

  • MULINDER, S.
    DALLAS, TX
    Reviewed on May 28th, 2014
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    Comment: Sam was excellent and a very competent technician as well as a thoroughly nice man

  • SAWYER, A.
    DALLAS, TX
    Reviewed on May 28th, 2014
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    Comment: George was great! Knowledgable - , George was great! Knowledgable -

  • MIJARES, L.
    BENBROOK, TX
    Reviewed on May 28th, 2014
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    Comment: Chris was awesome and very professional. The carpet looks better than when we moved in!

  • FISHER, B.
    SOUTHLAKE, TX
    Reviewed on May 28th, 2014
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    Comment: Derek did a great job! He was able to get some bad pet stains out of the carpet. He is very professional and knowledgable. He is easy to talk to and answers any questions. I could not be more pleased.

  • ACKERMAN, G.
    BEDFORD, TX
    Reviewed on May 28th, 2014
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    Comment: Jenny in customer service was very friendly and helpful. She saw that I was a returning customer but moving so she helped to find the best pricing for us. And got us scheduled for our cleaning on Memorial weekend. Thank you Jenny. Richard Hern was our tech. He is very nice and professional.. Richard has cleaned for us before.. He comes in and get the job done. Carpets look great and were dry in no time. We have been DalWorth customers for years. Gail Ackerman

  • GROOMER, L.
    WHITE SETTLEMENT, TX
    Reviewed on May 27th, 2014
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    Comment: I paid extra for furniture moving but only one technician came for my small job so not all furniture was moved. That was okay, but I should not have been charged extra for furniture moving.

  • TUCKER, C.
    ARLINGTON, TX
    Reviewed on May 27th, 2014
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    Comment: Requested and received the service of Richard Hearn. He provided quality service as he has done in the past. I have recommended him to friends and have never been disappointed.

  • QUINT, C.
    DALLAS, TX
    Reviewed on May 27th, 2014
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    Comment: The service technician was only 30 minutes late due to traffic so it was excusable. The only issue I had was the original quote I had been given over the phone include an extra large room. I told the phone representative very clearly that it was equivalent of two rooms but it was one big "grand" room in the center of my house. She wrote extra large room on the work order, but when the technician saw it he said it was going to have to be billed a two rooms. After calling the office, the service technician said they agreed to match the original price given over the phone. I was very put off by having to deal with this issue especially after being completely up front with the phone representative about the size of the room.

  • BURNS, L.
    DALLAS, TX
    Reviewed on May 27th, 2014
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    Comment: We did the dry steam clean (paid extra) and the carpets were still wet when the technician left (he did a great job!). He explained the process great, but I feel like your website is a little misleading on what the dry steam is. It talks about using more hot water to get a better clean and there is no drying time. The technician explained it as just using extra fans to dry it for 15 minutes. I feel like your website is misleading as to what the dry steam is. Overall, the technician was great and the carpets are soft and clean.

  • HOLDEN, M.
    FORT WORTH, TX
    Reviewed on May 27th, 2014
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    Comment: Juan was on time, thorough, and very professional. I was very pleased with the service & the appearance of my rugs & furniture. Thank you!

  • KAROUNOS, J.
    BEDFORD, TX
    Reviewed on May 27th, 2014
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    Comment: I was extremely pleased with the courteous service by Andrew Bailey and Rickey Romine. Both were polite, friendly and completed the carpet cleaning in a timely manner.

  • DUNLAP, T.
    LEWISVILLE, TX
    Reviewed on May 27th, 2014
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    Comment: I had asked that they be able to stay and complete the work if after quote I decided to go ahead and initially was told they were not able to but when he alled back in they rearranged and I very much appreciated it as I was off work in case and did decide to go ahead. Bonny was great.

Review Central
4.86 out of 5 ( 15937 Reviews )
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