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Reviewed on May 23rd, 2014
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Comment: my carpets did not come out as clean as I expected, certain areas I had to do again, was not totally satisfied.I would think twice before using you again..
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Reviewed on May 23rd, 2014
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Comment: Had sofa and 2 chairs cleaned. Do not have carpet. They look very nice.
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Reviewed on May 23rd, 2014
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Comment: The technician was excellent. Our carpets look great and we are very pleased with the work that was done!
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PARNELL, B.
JOHNSON CO, TX
Reviewed on May 22nd, 2014
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Comment: I still have trails from heavy travel that came back once it was dry, I'm really not happy with my job it was 260.00 and I know I had heavy travel trails and told that to the gal that called, not sure what happened. would love to have that portion re-done...I can't call from work.. Becky
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MORNEAU, R.
ARLINGTON, TX
Reviewed on May 21st, 2014
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Comment: the tech was very good and made sure everything was done well he did an excellent job.
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GOODWIN, L.
N.RICHLAND HILLS, TX
Reviewed on May 20th, 2014
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Comment: The Technician did a good job in a professional manner. I have always been serviced by the Rawls team and have a preference to utilizing them!
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Reviewed on May 20th, 2014
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Comment: This time the carpets were stiff and the raking marks were difficult to get out. Plus alot of soiling did not come out like it usually does. The boys warned me that it might not come up but I was surprised. This treatment was just different chemically/process wise
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Reviewed on May 19th, 2014
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Comment: He is wonderful you should be proud of him!
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Reviewed on May 18th, 2014
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Comment: Excellent serviceman; very accommodating since my power was out when he arrived. He worked on stains from my cat throwing up hairballs, but some of the stains are still there after cleaning. I was concerned since it took so long for the carpets to dry that we might be doing harm to the padding underneath. I am debating about calling the serviceman back out to try again on the stains, but I have out of town company arriving so will probably miss the 10 day opportunity I had.
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Reviewed on May 17th, 2014
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Comment: Casey and Justin were outstanding. Thanks to Derrick for his referral.
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Reviewed on May 16th, 2014
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Comment: Phone representative was fast professional and overall knew what she was doing. Technician called before as asked, and was fast and did a great job. Side note on the survey, I really don't know if the price is good or not cause I have no need to price others. I also feel slightly uncomfortable describing the appearance of another man.
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Reviewed on May 16th, 2014
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Comment: Initially I could not get appointment for same week. I scheduled for following week. My appointment time was 8-8:30, and technicians arrived about 0835. I can understand That traffic can be a problem. Technicians were professional, polite and efficient. Job was completed in about an hour. I initially called in at 0740 to let the office know I was at home and to check on arrival time. She told me it would be 0815-0820. I asked again if they would call, and she said yes. No call received, but technicians arrived at about 0835.
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HEIDELMEIER, M.
MANSFIELD, TX
Reviewed on May 16th, 2014
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Comment: Our technician was very courteous and friendly. He was early and did a great job.
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FAIRCHILD, C.
TARRANT CO, TX
Reviewed on May 16th, 2014
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Comment: Juan was really pleasant and honest. My carpets were in pretty bad shape. Was hoping to get tile cleaned same day, but will have to wait til next time, due to cost. Tile is pretty dirty too!! But all in all, excellent service. Only thing that was not perfect is that I did not receive the notification call 30 minutes ahead of time. I have three dogs, so it was somewhat crazy when Juan showed up at front door!! I would have had the dogs outside if I had received the call.
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Reviewed on May 16th, 2014
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Comment: George was so professional and so courteous and nice. HE should receive a bonus for his work.
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Reviewed on May 15th, 2014
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Comment: Technician: Cory was very polite and knew the products and services. Also was very careful in the house and went to doing his job with knowledge.
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Reviewed on May 15th, 2014
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Comment: I can't believe it looks as good as it does! Lots of "puppy stains" -ya'll did great!
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Reviewed on May 15th, 2014
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Comment: Need to add option for Military discount as I had to call to get it applied to the online order. THANKS MUCH DUSTY did a thorough job.
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Reviewed on May 14th, 2014
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Comment: I need to have this done more often. Job looks great and your employee was Excelent! ! Seems like he had a lot of experience and was very efficient.
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Reviewed on May 14th, 2014
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Comment: As always I was very pleased with your service., As always I was very pleased with your service., As always I was very pleased with your service.
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Reviewed on May 14th, 2014
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Comment: The service technician, Corey, who cleaned our carpets was very knowledgeable, friendly and easy going. He did a FANTASTIC job and my husband and I are VERY, VERY happy with the final results. We would definitely want Corey to come back again and take care of us. He is an excellent representative of Dalworth.
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Reviewed on May 14th, 2014
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Comment: James Coleman did an excellent job. We will call you again./
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GRUBER, L.
FORT WORTH, TX
Reviewed on May 14th, 2014
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Comment: Chris was very professional and knowledgeable. This is the second time using Dalworth and I am very satisfied with the outcome of my carpets.
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HARIGAN, M.
GRAPEVINE, TX
Reviewed on May 14th, 2014
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Comment: Andrew and Ricky have been to my house twice. Both times couches and carpets were cleaned. It was obvious they take pride in their work and do there best. I will ask for them again and recommend them to others. They are a pleasure Thanks