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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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4.86
15937 Reviews
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  • Michelle S.
    Paradise , TX
    Reviewed on July 15th, 2009

    I was updating a house that had belonged to a deceased relative, to put it on the market. My goal was to make the house as attractive as possible to sell quickly in an already depressed market. One thing that I did was to replace the cheap, once-white-and-now-dingy berber carpet with prefinished bamboo flooring. I had a handyman contractor working on general house repairs. He had previous experience installing wood flooring (my father-in-law's house), and while he had done an excellent job there, he had never before worked with bamboo. Evidently bamboo requires a different type of glue. Due to my limited budget, I chose to have my handyman install the flooring rather than have a professional installation. This was a mistake. Because my handyman did not remove the residual glue immediately, his later attempts to remove the glue also removed the finish. Although I knew that the floor still needed work, I put the house on the market and had an offer within two days. The offer naturally stipulated that the floor be corrected before a closing date set for two weeks later. Since I needed the work done fast, I called Dalworth Cleaning for help. Mr Hedger of Dalworth Cleaning was absolutely terrific! His inspection revealed that while there were still some glue spots, the problem was really that the factory installed finish had been removed in my handyman's attempt to remove the glue. Mr Hedger worked to remove some remaining spots and refinished the entire 900 square feet in two days. The floor looked absolutely beautiful; a huge difference. Mr Hedger also met with me, my realtor, the buyer, and the buyer's realtor after hours to discuss what had been done to restore the finish. Description of Work: Terry Hedger of Dalworth Cleaning removed residual glue left by my handyman contractor's botched installation of approximately 900 square feet of bamboo flooring, then refinished it. This was done on house updated for market and already in escrow. My Hedger also provided invaluable and HUGELY appreciated customer service and support in meeting with the buyer's realtor after normal business hours to answer questions regarding the floor.

  • Regina J.
    Pantego , TX
    Reviewed on July 15th, 2009

    The crew came out on time and did an excellent job. They were able to get all of the stains out. I have had a good experience with them. I think that the prices with Dalworth are about average for the work. Description of Work: Dalworth Clean came out to clean all of the carpeting in my home.

  • Tracy C.
    North Richland Hills, TX
    Reviewed on July 14th, 2009

    Booked the date online, very easy. Online site gave price estimations that were very helpful. Steve, our cleaner was very friendly, punctual and did a fantastic job exactly as described. The price was higher than we usually pay by about $150. The carpets do look fantastic though, especially considering that they are 16 years old and champagne color. I would definitely use them again, but only once yearly due to the increased cost. Description of Work: Cleaned carpets in all rooms, cleaned and sealed tile in master bath

  • Audrey C.
    Ovilla , TX
    Reviewed on July 13th, 2009

    The carpet had a few spots - spilled make up and unknown-tracked-from outside spots. The rep very carefully worked on those spots in addition to overall cleaning. He also focused on high traffic areas. I was happy with the results and the carpet completely dried in about three hours. Description of Work: Dalworth rep cleaned my wall -to -wall cream color bedroom and hallway-to-bedroom carpet. It was the first time it had been cleaned in six years.

  • VICKI K.
    Midlothian , TX
    Reviewed on June 11th, 2009

    The carpets look a lot better. I also had them clean the doorway to my bedroom and they ended up cleaning the whole room without an extra charge. They didn't move furniture because I didn't need it moved. Description of Work: They cleaned the carpets and my couch.

  • Melissa F.
    Mesquite , TX
    Reviewed on June 10th, 2009

    The workers at Dalworth go above and beyond. I will definitely use them again in the future. I have no complaints. They do a great job. Description of Work: I hired Dalworth Carpet Cleaning for my carpet cleaning.

  • Beth W.
    Murphy, TX
    Reviewed on June 3rd, 2009

    Originally canceled service due to terrible storm. Had all my information when I rescheduled. This saved me a lot of time. Actual service was troble free with great clean up. Description of Work: Cleaned two rooms of carfpet

  • Kathy T.
    Melissa , TX
    Reviewed on May 27th, 2009

    Technician was on time, thorough and completed in a reasonable time. The carpets were definately much cleaner though I had hoped the edges along wall would have been cleaner, but it is old carpet which had not been cleaned and much ground in dirt especially along edges. Description of Work: Premium service carpet cleaning for den, 2 bedroooms, hallway and one closet.

  • PATTI L.
    Mansfield, TX
    Reviewed on May 7th, 2009

    He did a wonderful job! I thought the price was very fair considering the size of my upstairs. I was very impressed that he moved all of the furniture around by himself! I have already planned to use him again this year. Description of Work: They cleaned all of the carpets up stairs, including closets (2800 square feet).

  • Deborah B.
    McKinney , TX
    Reviewed on May 6th, 2009

    They came on time; picked up the rug, and brought it back exactly as they said they would. All the stains were gone and it looked better than brnd new. Description of Work: 10X30 foot area rug wool taken from my home for 1 week to be cleaned and guarded.

  • Mary E.
    Maypearl , TX
    Reviewed on May 6th, 2009

    They were professional, just really over priced Description of Work: Carpet cleaning for 2700 square foot house. This price did not include any furniture moving. Way overpriced considering they could only actually clean about 750 square feet (minus furniture, garage, and all tiled areas)

  • Kathy C.
    Lavon , TX
    Reviewed on April 21st, 2009

    They came out on the same day requested and cleaned all spots. Description of Work: They cleaned one bedroom with many spots, and got them all up.

  • Virginia G.
    Little Elm , TX
    Reviewed on April 15th, 2009

    The man who came was very friendly. The quality of their work was good. The worker came on time to the appointment. He was quite professional. Description of Work: I use them to clean my carpets.

  • R JAN L.
    Lewisville , TX
    Reviewed on April 15th, 2009

    Our experience with them was good. I would hire them again. Description of Work: They cleaned all the carpet we have.

  • Amanda V.
    Lakewood Dallas, TX
    Reviewed on April 15th, 2009

    Mr. Hale arrived promptly and immediately got started. While he was working upstairs, we were busy cutting a carpet remnant that we had found to fit a section at the foot of the stairs where no carpet was currently installed (only the pad). Jim noticed what we were doing, told us to hold on, ran out to the truck and grabbed a carpet stretcher, and proceeded to install the carpet for us! This was a small thing, but we were very impressed that he would make the extra effort to go beyond his job requirements and help us out. We tried to tip him for his work, and he refused to take it. It was a rare pleasure to see someone take pride in doing things right. Description of Work: In June 2008, we were in the process of purchasing a home that had been vacant for some time. Cats had been roaming freely in the house, and the result was that the carpet throughout the house was badly soiled. We weren't sure whether it would be worth the effort to have the carpet cleaned, or whether we should just rip them out, but the seller agreed to pay for us to attempt to have them cleaned. Mr. Hale was assigned to us through Dalworth's call center. He cleaned carpets throughout the house (3BR, 2.2BA, 2 WIC, 2 large rooms, and 2 smaller rooms. He added a pet/allergy/odercide treatment as well.

  • Alice A.
    Lancaster , TX
    Reviewed on April 13th, 2009

    The company provided an estimate and did an excellent job on all accounts Description of Work: carpet cleaning-their new dry method, pet stain and odor removal, cleaned upholstery on sectional couch

  • donna M.
    Krum , TX
    Reviewed on March 19th, 2009

    They were very good. I would recommend them to others. Description of Work: We used Dalworth for carpet cleaning.

  • allison G.
    Lake Worth, TX
    Reviewed on March 12th, 2009

    The carpet cleaner was late but had called me twice to let me know he would be, he pre-treated and steam cleaned the carpets. He pointed out stains he couldn't remove and explained why. Description of Work: I had three rooms and a hall cleaned-the "economy" service.

  • Michael L.
    Kennedale , TX
    Reviewed on March 11th, 2009

    They were pretty fast, and got the job done quickly. They were professional, and the quality of work was good. They did everything what I expected them to do. My overall experience with them was very good. Description of Work: I had my carpets cleaned by Dalworth Carpet Cleanin

  • KRISTINE M.
    Lake Dallas , TX
    Reviewed on March 10th, 2009

    They did a very good, and a thorough job. They were professional, responsive, and the quality of work was good. My overall experience with them was good. Description of Work: They came and cleaned my carpet.

  • Kay A.
    Keller , TX
    Reviewed on February 11th, 2009

    The tech was very professional and efficient. He did a great job and explained in detail what the process was. Description of Work: Carpet cleaned in 4 rooms, including the hallway.

  • Sarah N.
    Italy , TX
    Reviewed on January 15th, 2009

    This company was great to work with. We called the day before they were able to come out for service. They came with everything that they needed and did the work on site. The price was pretty fair for all the work that they did. Everything was noticeably cleaner after they were done. I was completely satisfied with the work performed as well as the finished product. Description of Work: We had a sofa, recliner, six dining room seats and all the living room pillows cleaned.

  • JEFF H.
    Justin , TX
    Reviewed on January 13th, 2009

    Harold Grimes is very professional and does excellant work. I trust him enough to leave him alone in the house. Highly recommend him. Description of Work: Carpets cleaned.

  • Carol B.
    Irving , TX
    Reviewed on December 17th, 2008

    Very smoothly. Quick, efficient, clean work. Mr. Doko went over stubborn spots extra carefully. Description of Work: Mr. Doko arrived promptly. His Dalworth truck has his photo on the side for quick recognition by the homeowner. Also, his truck is clean and in tip-top shape. He looked at the areas to be cleaned, answered questions, gave helpful information, and explained why some stains might not be removable. Next he set up plastic guards on wall corners so the hoses would not damage them. He spread a blanket over our entry hall rug to protect it from any possible damage or dirt. He worked quickly and efficiently. When he was finished, we inspected the work and he explained what he had done. Last of all, he packed up his equipment and made sure there was no mess left behind. All paperwork which required signatures was explained fully.

Review Central
4.86 out of 5 ( 15937 Reviews )
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