We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: My service technician was Vinny, and he was outstanding, both in effectiveness and and in his courtesy to me. I would try to use him again.
Comment: Excellent technician....first time my baseboards and edges were cleaned!!!
Comment: Our service technician was great. He was very thorough and professional .
Comment: Robert is the reason we went ahead with the pet sanitizer service; his knowledge, confidence, and genuine concern for a good outcome was very much appreciated. Robert did an incredible job, he took great care to make sure each and every room was thoroughly clean, sanitized, and the 14 year old carpets look brand new! The next time we call Dalworth, we will be requesting Robert as our technician! Sincerely, LoriAnn and Alan Halvorsen
Comment: Service Technicians were professional & knowledgeable. The carpets look wonderful.
Comment: Mike was wonderful. Really nice and professional. He was able to get the carpets cleaner than I thought he could. I would definitely use Dalworth again.
Comment: Was my first experience with Dalworth, and was a great experience all around.
Comment: We could not believe one person could accomplish what this gentleman did. He was careful, efficient, totally proficient, courteous and altogether professional. A fine employee, a great job. Thank you Dalworth, your service was in lock step with your promotional materials and advertising on TV.
Comment: Although the job was done in an exceptional manner, I am not sure that I received the discounts represented to me over the phone since the price changed significantly - due in part to adding the sealer which is fine.
When I called to make an appointment I was given a specific quote with an email followup plus a reminder the day before the cleaning. Carlos showed up right on time and got with it and was done in under 1 1/2 hours. Treated some spots and high traffic areas at no additional charge as well as free deodorizing. The Econo special was just right for what we needed, so we are well pleased with the entire process and cost which was the exact amount quoted. No attempt was made to up sell us on any additional services which was very appreciated. Description of Work: Had the carpet on the stairs and two rooms cleaned.
Comment: I appreciated the information that the technician gave me. I'm a repeat customer also.
Comment: Technician Erick was punctual, kind, courteous, and knowledgeable.
Comment: Great service excellent job
Have used Dalworth about 20 times over the past 15 years. They help keep our home looking great. Easy to schedule and they do what they say they'll do. Good job, good service = happy customer for many years.
Comment: Dalworth is the best!!!!
Comment: 3 days after the service and now 6 days, there was supposed to have been a pet deodorizer used and the one bedroom where our dog slept still smells like dog.
Comment: Phone rep said cost for 3 rooms + hall was $175. I negotiated. Stanley Steamer quoted $135.on line. Think they had a discount on that. She said it would be $50 discount for $150. I said "No, $125" Fixed it. Started with appt 11 days away. I said "No". Then she chanced it to today btw 2-4 pm. Dispatcher then called at noon and said technician was on the way. Quote the competitive price to get the customers and you will get people back easier. Technician was excellent. Did a really good job. Explained what we wanted to know.
Comment: Vinny did an excellent job.
Comment: Technician did a great job. He was very polite. We would ask for Anthony again.
Comment: JENNY PHONE SERVICE WAS VERY HELPFUL SHE KNOW HER BUSINESS. GREAT SALES PERSON. THANK YOU
Comment: The lady I talked to on the phone was fantastic. The man that came out was just as fantastic. Everything was great!
Comment: My service technician, Roger, was very professional, friendly and courteous. I will ask for him by name the next time I need service from Dalworth.
Comment: I used your services to clean my family room couch, specifically the coffee stain I created two nights before. Your tech (Berck?) was on time, very polite and presented himself and your company very well. I will be calling on your company again for more services. Thank you for exceeding my expectations!
Comment: Loved the technician. Very knowledgeable and helpful