We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Raphael was the nicest and best tech I have ever had. Everyone is always excellent but I really liked Raphael and I would like to have him every time.
Comment: Jaime did a nice job and I would have him back again.
Comment: Our service tech was great. Very nice, efficient and knowledgeable. Thank you.
Comment: Needed pics for job and they sent them. Great job
Attention to detail and so courteous! I would recommend Dalworth Clean and Brian anytime. I have been a customer for years.
Comment: Your guy did s great job!!
Comment: We had worked with you in the past - and it seems like the order could have been pulled up. I didn't remember that we'd have an extra charge for the wool carpet. Had the past invoice been pulled, I would have expected it. I would have paid it regardless - just would have been nice to have had that. But overall, the experience was very good!
Comment: The girl who helped me over the phone was great. She explained the process to me even though I had so many questions. The technician did exactly as she told me and I was just so pleased.
Comment: Jamie did a great job !!!
Comment: Alan was a far superior technician than any past service technicians that have cleaned my carpets. He was very professional and very helpful.
Comment: We really liked the technician that came out.
Comment: The online service was not the greatest, we had an appointment confirmation for a different time and date but for some reason the order wasn't complete so we had to do it over the phone. Other than that everything was great, the technician was great, friendly and punctual.
Comment: Our technician came to our house with a broken part on his hose which prevented him from plugging it in to our outside water spigot. Considering he just came from another client, it seemed odd that he did not fix this problem before coming to our home. We had to wait for him to leave and go to Home Depot and back to repair the hose. He was on his bluetooth headset talking to someone almost the entire time he was here, even while cleaning the carpets. I felt like he did our Master Bedroom at a rather fast space, especially in the areas where I had pointed out some water stains we were hoping that he would concentrate on. The carpets in the three bedrooms ultimately came out look fine and certainly better than when he showed up. I just felt like it would have been more professional to not be on the phone the whole time and to have fixed the hose problem before coming out. It seems it would be obvious that it was broken beforehand and not something that he suddenly noticed if he had already done carpet cleaning prior to our appt. The price was fair and the cleaning itself came out decent, but it took the Master Bedroom about 8 hours to dry with the ceiling fan on high.
Comment: Your technician did an excellent job on the two rooms of carpeting, he was unsure if he could get the recliner though. But, he did a superb job getting the headrest hack to normal. I will definitely contact Dalworth for other work in the future, the price was right, and a job well done.
Comment: Jay was thorough and explained all my options.
Comment: I believe his name was Culllen and he did a great job!
Comment: Harold is fantastic - great attitude, works hard and does a great job. I won't ask for anyone else!
Comment: I was impressed with the expertise and good job of the technician Mr. Isaac.
Comment: Good cleaning job as the carpeting is very old. Carpeting dried in very short time, and some tough greasy spots in traffic area were removed. Would recommend the Company to others.
Comment: Our technician was very efficient and friendly and worked with us to get a great deal
Comment: He did an excellent job on the upholstery and the carpet. I am pleased. I have been using Dalworth for 30 years now and will continue to use you.
Comment: The only thing that could have been improved was a small rug that did not get clean around the fringe. Everything else was excellent
Comment: Monty was fantastic, very knowledgeable and personable.
Comment: Overall Great Job. Much better than Stanley Steemer. Will use you again!!