We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I was GREATLY impressed by the cleaning service I received and the technician, Cullen Risto who performed the services. I could not believe how clean my carpets were after he left! I had huge amounts of pet stains and odor that he removed to the point I was completely SHOCKED! I will ONLY use you guys going forward as I have a couple of other rooms and my kitchen floor that I would like for Cullen to do as well. Thank you so much for an awesome customer experience, you guys are FANTASTIC!
Comment: Vinny was awesome! Very professional and thorough. He took the time to explain the process to me and walk through my house inspecting the tile/grout beforehand. During the cleaning, he would update me regarding the progress of the job. I will definitely recommend Vinny and Dalworth's grout cleaning to everyone I can.
Comment: no comments, all went fine. thanks, ron
Comment: Chris, our technician, was professional and pleasant. He did a terrific job.
Comment: Robert did a fantastic job on my carpet. He made them look brand new. His customer service was outstanding! I would definitely use you guys again and again! Thanks Robert for an outstanding job!
Comment: Sam did a terrific job. He worked magic on my dirty carpet. I will use your service again.
Comment: Very, Very impressed. Did a great job. Great customer service. An impressive company in an industry that needs one. Thank you
Comment: The technician was very thorough, courteous and informative. He did his best to leave the house clean after the work was completed.
Comment: Carlos was awesome and very professional. Thank you
Comment: very good job
Comment: Orlando was very helpful and informative.
Comment: The technician Carlos was wonderful! He was respectful to us, respectful with our furnishings. I will be asking for Carlos next year! We use Dalworth because where we purchased our carpet requires us to have the carpets cleaned once a year by Dalworth in order to keep the warranty on the carpet. This is the 3rd year we have used Dalworth. And I must say it was refreshing to have Carlos. The 1st year the technicians were late, as soon as the female entered the house, she asked to use my bathroom and she also complained out loud about the stairs. The 2nd year the technician was late, talked a lot, and when he first got to my home, he told us he thought the house would be bigger based on information he had which seemed a little insulting to me. Being late when you are the first appointment is in my mind inexcusable. This year I'm glad we finally got a technician who arrived when they committed to, did a good job and was respectful. Thank you Carlos!
Comment: I would have liked to be able to compare the pricing of the different plans more easily online.
Comment: I was out of the house when The Dalworth man came. Upon my return he was gone and I came into carpets that looked like new. I couldn't have been more pleased. My husband said he went back and picked up a couple of spots and a good attitude and great personality. I would recommend him and your service to anyone.
Comment: Sherry was great on the phone! Very helpful. Helped me to pick out the best options for us at the right price. Frank was super nice and very good at his job! Would definitely use you guys again. Price is a little steep, but was able to use an Angie’s List coupon.
Comment: Dalworth is consistently great. While your website did not correctly calculate the special rate, your customer service team was gracious and corrected it quickly. Eric was outstanding! One of the best ever!
Comment: It would have been helpful to know ahead of time that the worn areas of the carpet might still appear soiled because they are so matted down. The technician did try 'raking' the carpet some after I mentioned the appearance. He showed me several areas that were problematic . He also mentioned a deep cleaning with chemicals is available for those areas but the use of the carpet may still make it appear less than clean. Maybe my expectations were unrealistic.
Comment: The sofa was cleaned ,not the carpet.
Comment: Vinny was very thorough and easy to work with. He explained my cost options and I choose what I wanted. In retrospect what I paid was a lot but worth it when I see my beautiful house.
Comment: The technician arrived on time and did a great job.
Comment: Your tecnician, Marcio, was very knowledgeable & friendly. He answered all our questions about the process he would use to clean our large oriental rug. He did a great job. It now looks & smells like a new rug. Thank you, Veda Holland
Comment: Cassandra was very helpful and understanding of our need. Rick was competent and courteous. Sadly, he was not able to get out the gray around the wall edge of the carpet but it wasn't for want of trying. Excellent professional service.
Having my carpets cleaned today by Cullen was amazing! He was extremely well-versed in what I needed to have done because I have a dog and he provided me with the ULTIMATE customer experience! He will definitely be the person I contact for future cleanings. As a skeptical new customer, a HUGE shout out to every single person I spoke to on the phone you dolls were extremely professional and courteous! Thank you so much!
Comment: My wife and I had an absolutely EXCELLENT experience with Mike and Vince. We were "wowed" with the end result after the job was done. We have been having our carpet cleaned by Dalworth and other firms throughout the years; this was absolutely the best experience of all. We will continue to do business with your excellent personnel. And we will strongly recommend to our friends the outstanding service which you made available. Mike and Christy Martin