We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Great job! We were very pleased with the service and the technician. We have used your company in the past and will continue to do so for our carpet cleaning needs. We will be checking out your hard wood floor services soon as well. Thank you. Joyce Rademacher
Comment: The drying time is my only complaint. It has always been too long in drying so not very convenient, when you can't put all your furniture back after 5-6 hours. It took two days for my carpets to completely feel dry to the touch.
Comment: The first technician that arrived , Scotty had to leave due to his equipment breaking. His truck was also letting a lot of exhaust fumes into our home. I was not happy!!!! The next technician, Brian Marshalll is who I am basing this survey on. Brian did an extremely thorough job of cleaning our sofa and rugs. He didn't think the previous service tech, Scotty had done a good job on our sofa so he did it over. I would call and request Brian next time. We are extremely happy with our clean sofa and rugs.
Comment: Chris did an excellent job! My carpets look brand new
Comment: Jay and Seth were very professional. They answered questions and informed us of everything they would be doing. They did a great job!
Comment: excellent tech worked to ensure pleased with service
Dalworth kept me informed on the service technicians estimated arrival. Technician was pleasant and professional. His work was thorough and satisfactory. He ensured I was completed satisfied before his departure. I would definitely recommend Dalworth for carpet or upholstery cleaning service.
Comment: Gabriel did a wonderful job. I have recommended him to a couple of friends.
Comment: Kermit and Scotty did an excellent job.
Comment: Jay and Seth were very professional and great communicators
Comment: The coffee spill seemed to have been removed but when the carpet dried, some of the stain remained. Dalworth came out the following day and cleaned that area again and this time the stain was removed. No cost or complaint about returning...Dalworth wanted to make sure the job was completed to my satisfaction, and it was. I had had no idea what a bad stain coffee can be (because of the oils in it). Don't spill coffee!
Comment: Service tech was EXCELLENT!
Comment: Was very impressed with our technician.
Comment: Mr. Randy Phillips was very professional, friendly, courteous and helpful he explain what he was going to do before he started cleaning my carpet, i’m quite sure i’ll be needed your service again, properly within the next four months, since Mr. Phillips did such a good job, I will be asking for him. Thanks Dalworth for your Technicuan Mr. Randy Phillips.
Comment: I purchased the bargain package without drying fans and it rained that day and I’m not sure if the A/C was on strong enough the first day, so that why sting took awhile. But it eventually dried well and smelled good ??.
Comment: Chris was very knowledgeable and friendly. He did a very thorough job. He took care of all our concerns. We definitely plan on using Dalworth again! (Our experience last time with ZeroRes quality was so very disappointing). Thank you Dalworth!
Comment: Monty is the best all around I have ever worked with. He is polite, patient,wants to please, does not get offended if question his process, wants to make sure one is happy with his work, and does not rush through the project
Comment: The service tech was wonderful. I was very happy when the technician left. I was in full agreement that the stains & odor were gone. However, I do still smell just a hint of diarrhea, today. I'm not sure what else can be done, if anything. But, if there is, I would be interested. Thanks.
Comment: The technician Perry and his associate were very pleasant and competent. They did a great job.
Comment: Somehow stains were not removed. Technicians were very professional but they need to have more knowledge on how to remove stains.
Comment: Kermit and Kris were great. Very professional and helpful.
Comment: This is the second time Monty has cleaned our carpet and again an excellent job done very professionally ! However, the bill was a little steep in my opinion.
Comment: excellent tech very courteous and kept us well informed
Comment: Service - excellent. Technician very professional. Drying time longer due to special treatment - all explained very well.