We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I actually had upholstery cleaned. Everything went good! I would definitely schedule another appt if I need more service. Plus I would refer friends and family to Dalworth. Thanks
Comment: I must tell you that your technician, Dominique, was EXCEPTIONAL! He was knowledgable, professional, efficient, and very helpful in explaining things to us. The next time we use your service we definitely want Dominique back! The difference in the air quality in our home is remarkable!
Comment: I tried to schedule on line, but no date was available for my short window of time. I called & the representative called me back later with an available time. I was so thankful that you were able to clean the carpets within the short time request. Thank you Dalworth & BOBBY.
Comment: Technician was nice. I think he has trying personal issues weighing heavily (he did not tell me he just mentioned being at the hospital) & he was still at work had driven 1.5 hours to get to my house early in the morning. He may need a bonus!
Comment: Great job. Very pleased with the results.
Comment: Kris was awesome!!
Comment: Professional technician and friendly
Comment: During service, more dust discharge than anticipated..
Comment: Was charged additional $50.00 for enzyme treatment which I agreed to because it was necessary. However, during my order was told tech would use enzyme for pet odor removal but was NOT told there would be an extra charge; quite the opposite. Tech was thorough, professional, and hard working.
Comment: You have an excellent team from first call right through final clean-up at my house. The only issue I had wasn't with the team but with the anti-allergen solution treatment. It gave me a headache and irritated my sinuses. I might just be personally sensitive to treatments, but you might want to ask customers if they have chemical sensitivities before they order them. I ended up opening all of the doors in my house to help get some fresh air. One minor thing - the price quoted didn't include tax, which was $40. Might want to mention that local taxes are extra. But again - your team was great and I would recommend your service. I will use you again in future, minus anti-allergen treatment. :)
Comment: Was charged additional $50.00 for enzyme treatment which I agreed to because it was necessary. However, during my order was told tech would use enzyme for pet odor removal but was NOT told there would be an extra charge; quite the opposite. Tech was thorough, professional, and hard working.
Comment: You have an excellent team from first call right through final clean-up at my house. The only issue I had wasn't with the team but with the anti-allergen solution treatment. It gave me a headache and irritated my sinuses. I might just be personally sensitive to treatments, but you might want to ask customers if they have chemical sensitivities before they order them. I ended up opening all of the doors in my house to help get some fresh air. One minor thing - the price quoted didn't include tax, which was $40. Might want to mention that local taxes are extra. But again - your team was great and I would recommend your service. I will use you again in future, minus anti-allergen treatment. :)
Comment: I was very satisfied with everything. It came out better than I expected. P
Comment: Miguel was such a nice and efficient tech. We loved him!! Please send him back next time. Thanks!
Comment: The techs cleaned out the air handling system duct works. The did and excellent job in the cleaning and did good in cleaning up chips and other debris on the floor from the duct cleaning. Would highly recommend these two for their work and attention to detail.
Comment: The techs were fantastic, and they worked really hard to get our grout clean. They were both amazing, and I sincerely appreciate all their efforts. The floors look fantastic.
Comment: Cullen did a great job and I would like to have him as the tech next time I schedule service. I pay a little more for your service but I know the results are better.
Comment: He did a great job and was extremely thorough.
Comment: While placing my order, Sherry was very patient, answered all my questions (many), and explained all my different options. I chose to have our carpets cleaned as well as our hardwood floors. Unfortunately, we had to reschedule the hardwood floors. Totally our fault. As we were preparing the rooms with carpets and removing furniture and such, we realized the hardwood floors and carpets basically encompassed our whole house. We are looking forward to having the floors done. Alberto, arrived on time. Very clean-cut and represented your company well. Explained and walked me through the process of cleaning the carpets. Again, he answered all my questions with thorough explanations. He moved through the rooms with precision and paid attention to the smaller details. I had a 6" X 6" stain in the middle of my office carpet. Months ago, I personally addressed it with commercial stain removers as well as every DIY removers I could find information on. Although, lightened, the stain remained. The stain is gone!, eliminating the distraction every time I entered the office. I asked if he would help me move a heavy mattress, and did so, enthusiastically and without hesitation. I mention this for I have owned my own businesses for the last thirty one years. One thing I've learned is that most similar companies basically offer the same product or services. What separates the good companies from the bad is customer service, actually listening to your customers needs, and consistency. It was refreshing to experience this with your company. Sadly, it's becoming an anomaly now-a-days. Thank you to both representatives and your company. Jeff Rotundo
Comment: Did a great job!
Comment: Your technician was pleasant as well as professional and competent. Good experience using your company from the representative who booked it through the service technician. Thank you!
Comment: While placing my order, Sherry was very patient, answered all my questions (many), and explained all my different options. I chose to have our carpets cleaned as well as our hardwood floors. Unfortunately, we had to reschedule the hardwood floors. Totally our fault. As we were preparing the rooms with carpets and removing furniture and such, we realized the hardwood floors and carpets basically encompassed our whole house. We are looking forward to having the floors done. Alberto, arrived on time. Very clean-cut and represented your company well. Explained and walked me through the process of cleaning the carpets. Again, he answered all my questions with thorough explanations. He moved through the rooms with precision and paid attention to the smaller details. I had a 6" X 6" stain in the middle of my office carpet. Months ago, I personally addressed it with commercial stain removers as well as every DIY removers I could find information on. Although, lightened, the stain remained. The stain is gone!, eliminating the distraction every time I entered the office. I asked if he would help me move a heavy mattress, and did so, enthusiastically and without hesitation. I mention this for I have owned my own businesses for the last thirty one years. One thing I've learned is that most similar companies basically offer the same product or services. What separates the good companies from the bad is customer service, actually listening to your customers needs, and consistency. It was refreshing to experience this with your company. Sadly, it's becoming an anomaly now-a-days. Thank you to both representatives and your company. Jeff Rotundo
Comment: Josh was great. He explained everything he was going to do and what he was doing during his visit. He was very thorough with the job. He listened to my concerns before starting. Overall, very pleased with the service you performed in my home.
Comment: My technician, Julio, was excellent, couldn't have ask for a more responsible or competent person. He arrived on time, made the most use of his time and did a really good job. His manner was professional, but very friendly. I hope to have him back again in time when I need cleaning again. I have used Dalworth for many years, will continue, and will recommend Julio. Thanks to Dalworth and to Julio. Bettye Sloan