We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Don't like the unmarked panel van. Invest in some decals for your equipment it will look more professional
Comment: Monty does a great job. We asked for him after he did our previous carpet cleaning and will ask for him next time.
Comment: Technician was great! Our carpets look new! The cost is high but the results were great!
Comment: Extraordinary technician. Knowledgeable, professional, and friendly.
Comment: They did an excellent job. I received the high traffic extra cleaning. I paid extra for it. My representative told me to clarify that in the survey to extend the warranty of the service but I didn't see that question asked.
Comment: Godd job on getting out stains.
Comment: My only disappointment was in the baseboard cleaning which was not done in the master bedroom main closet. Maybe the technician didn't understand that I wanted it done. I did it myself. The carpet looks good now that it is completely dry and has been vacuumed. The technician was a very nice young man and did a good job overall.
Comment: Great Job! I did not answer the carpet protector applied because I don't know but don't think so.
Comment: Don't like the unmarked panel van. Invest in some decals for your equipment it will look more professional
Comment: They did an excellent job. I received the high traffic extra cleaning. I paid extra for it. My representative told me to clarify that in the survey to extend the warranty of the service but I didn't see that question asked.
Comment: Very happy with service and technicians.
Comment: We were very pleased with our service and technician. Tom Matthews
Comment: Richard Hearne is great!
Comment: Best service received to date. Technician was a real professional. Carpets look great.
Comment: Mike and Chris were pleasant, professional, and efficient. Mike was especially helpful and knowledgeable. The look of our older carpets have been greatly improved and we are pleased with the results. Thank you.
Comment: He was able to get the carpets completely clean and removed all the odors. We are completely happy.
Comment: Bobby was the tech assigned to do my home. He did an excellent job. It was probably the best cleaning I have ever had done by Dalworth and I have used your company for years.
Comment: My only concern was that the technician said that I needed more done to my carpet then was quoted to me on the phone. I already had my check made out for the amount that was quoted to me on the phone. I really didn't understand what he said I needed that was not included in the original quote.. I voided the check and paid with a credit card. Maybe the person I talked to on the phone was not aware of this extra service. Maybe itt was something like scotch guard. I don't know or didn't argue with him, Figured he should know what I needed. Thank you.
Comment: Unfortunately the tech caused stains in my carpet when he picked up his last machine to leave. I lead him to the door so I did not see it until a short time later. I called and someone will come out by not until Wed. I have company this weekend so I have to cover up the stain with a small rug until you can come out to clean it. Not happy about that. Nancy Keappock
Comment: Totally enjoyed the experience!!! Ricky was super friendly and professional. Thorough and quick. Mostly had furniture cleaned so took a little longer. No big deal. I really love how Dalworth quoted for me the price, not once pressuring me to purchase more services and sticking to the quote. THANK YOU. I will certainly be requesting Ricky's services again!
Comment: Our carpets look.better than they have in over 30 years. Even though we've had them professionally cleaned several times over the years. Our rep asked a lot of questions I believe we're too personal, like where my husband worked, his position and what shift he works. And when do I work again. Otherwise, Dwane seemed very knowledgeable about cleaning carpets. Thanks for the good job! Our carpet looks amazing. Sincerely, Debra Reynolds
Comment: My only concern was that the technician said that I needed more done to my carpet then was quoted to me on the phone. I already had my check made out for the amount that was quoted to me on the phone. I really didn't understand what he said I needed that was not included in the original quote.. I voided the check and paid with a credit card. Maybe the person I talked to on the phone was not aware of this extra service. Maybe itt was something like scotch guard. I don't know or didn't argue with him, Figured he should know what I needed. Thank you.
Comment: Unfortunately the tech caused stains in my carpet when he picked up his last machine to leave. I lead him to the door so I did not see it until a short time later. I called and someone will come out by not until Wed. I have company this weekend so I have to cover up the stain with a small rug until you can come out to clean it. Not happy about that. Nancy Keappock
Comment: Serviceman was very cooperative and helpful. I appreciated his effort.