We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Bobby Tatum was the one who came out and cleaned my ducts and he did a really good job.
Comment: I'm pleased with the service. The young man was very pleasant and easy to have in my house. He was careful and tried very hard to please. AP
Comment: The wood floor had been dull and streaked. After the Harold and his colleague finished, the shine was restored and it looked beautiful.
Comment: Thank you Kris for the great job you did for us! I was truly amazed at how nice and fresh our carpets looked.
Comment: . The first time I used Dalworth a 'John' (saved his name but after learning he left the company I discarded it) and because of him I continues with Dalworth - the last two - 1 average & get the job done & the other left stains stating he could not get them out (strangely I was able too). Pat Linzalore was my technician. Pat is exceptional in his job performance & customer service and I reason I will remain a customer - I will always request him. He is efficient, very knowledgeable of carpets materials and cleaning products, provides hints on carpet care - we have a cat and my dog' journey in this world ended in February. Since he has cats & dogs, he knew just what to use to remove several stains as well as instructed me on what to apply if the stain returns & appears yellow. He is respectful, gregarious, ethical, takes great pride in his work - excellent work ethic, and it royal to the company (no negativism). I was amazed that he cleaned the corners, along the base boards, darken areas at doorways, removed two small stains in den that no one could remove before. My rugs looked brand new in-spite of being 40 years old (original owner purchased excellent quality) and had been recently installed. I am most pleased and highly satisfied. He is a keeper for your company! Thank you. Regards, Mary Ellen Viancourt COL(retired), USA NURSE CORPS
Comment: The technicians were excellent.
Comment: Both Aaron & Frank were professional & friendly and addressed my conserns regarding the tile and carpet. Great job.
Comment: The techinian Dwayne was wonderful and we will be requesting him again for the next cleaning.
Comment: My carpet is still not completely dry in areas my fans can't reach. (closet, hall and corners) It was still "wet" at 10 last night. That was my biggest disappointment. I had asked the tech if I needed to put old sheets down to walk on so I wouldn't get on the carpet and he told me it should be dry in 2 hours. It would be better to say, "you might want to put an old sheet down to walk on for the first 48 hours". The drying time varies. Other than that, the experience was positive.
Comment: Chris did a great job on our carpets.
Comment: . The first time I used Dalworth a 'John' (saved his name but after learning he left the company I discarded it) and because of him I continues with Dalworth - the last two - 1 average & get the job done & the other left stains stating he could not get them out (strangely I was able too). Pat Linzalore was my technician. Pat is exceptional in his job performance & customer service and I reason I will remain a customer - I will always request him. He is efficient, very knowledgeable of carpets materials and cleaning products, provides hints on carpet care - we have a cat and my dog' journey in this world ended in February. Since he has cats & dogs, he knew just what to use to remove several stains as well as instructed me on what to apply if the stain returns & appears yellow. He is respectful, gregarious, ethical, takes great pride in his work - excellent work ethic, and it royal to the company (no negativism). I was amazed that he cleaned the corners, along the base boards, darken areas at doorways, removed two small stains in den that no one could remove before. My rugs looked brand new in-spite of being 40 years old (original owner purchased excellent quality) and had been recently installed. I am most pleased and highly satisfied. He is a keeper for your company! Thank you. Regards, Mary Ellen Viancourt COL(retired), USA NURSE CORPS
Comment: Great job
Comment: Sam was super nice and friendly. We wouldn't hesitate to have him back again. He did a great job!
Comment: Wonderful service! Price was exhorbitant for retirees! Senior discount would have been appreciated! The floors look beautiful!
Comment: my service tech was great Hard WORKER
Comment: My carpet is still not completely dry in areas my fans can't reach. (closet, hall and corners) It was still "wet" at 10 last night. That was my biggest disappointment. I had asked the tech if I needed to put old sheets down to walk on so I wouldn't get on the carpet and he told me it should be dry in 2 hours. It would be better to say, "you might want to put an old sheet down to walk on for the first 48 hours". The drying time varies. Other than that, the experience was positive.
Comment: Marquis Wilson was the technician who came to our house and he did a excellent job. I would ask for him next time I use Dalworth. He's a very good representative for the company.
Comment: I was notified the house I bought in the StarWood Community in Frisco was available to me two days earlier than contracted. Alex was great taking my call and was able to schedule my cleaning for the same evening. Harold and his partner arrived early and after cleaning the carpets they stayed an extra couple hours and did all my hardwood flooring. The house looked amazing and my wife arrived near the end and was extremely happy !!
Comment: Miguel was outstanding. He introduced himself gave me his card and proceeded to explain the process and take an inventory of the surfaces he was here to service. He was efficient, professional, courteous and really cared about the finished product. Truly an awesome young man.
Comment: Steven was very pleasant and professional. He did an excellent job.
Comment: Great service and appreciate the excellent work.
Comment: Marcus Jeffrey, is very competent and take pride in his work. And, when you pay over 1600.00 to get your carpet cleaned, rugs cleaned, tile cleaned and resealed. You want someone that has a high level of experience and take pride in their work. Marcus, is the ONLY technician that I will use for all my carpet and tile needs. He is punctual to his appointments.
Comment: Thank you very much. I would highly recommend Dalworth. The one spot took longer because he worked on it longer...he also told me it would take longer to dry so I stayed off of it ...no problem...great improvement!!
Comment: Cullin is truly a professional. He takes his time and answers all questions posed to him. He is extremely knowledgeable about carpet and cleaning it. I specifically asked for him again this time because he is that good. As long as he is with your company, I don't want anyone else to do my carpets. When I rebook again, I will ask for him. My carpet has never looked this good thanks to him. He knows how to get those tuff stains out and they stay out. I am an extremely satisfied customer thanks to him. Sincerely,