We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The cleaning tech was especially friendly, polite, well spoken, and respectful. He needs a raise! He is a wonderful sale person as well! I will recommend this particular tech to everyone I know! Thank you for cleaning my carpet so well. Also I will book my next appointment for my couch and loveseat with this particular gentleman! Lastly, i intend to have a long relationship with Dalworth.
Comment: I've used Dalworth before and most certainly will again. The very polite technician even replaced a burnt-out ceiling light bulb for me.
Comment: Miguel did a super fantastic job! I've used Dalworth to clean my carpets several times, but they have never looked this good following a cleaning. I also had a chair cleaned and it looks brand new. Miguel took the time to thoroughly explain everything he was doing to do and then after he finished he made sure I was completely satisfied.
Comment: Excellent service
Comment: Very nice technician and carpet looks great.
Comment: You all saved my carpet. I was remodeling and was planning on having to replace now I don't have to!
Comment: I enjoyed Miquel and his professionalism. He went over everything before and after the cleaning. He was very knowledgable and I will definitely be asking for him next time. He is top notch and an asset to your company.
Comment: The technician, Marcio, was very good, professional and did a great job on my carpets.
Comment: Guys were very knowledgeable
They did a great job. I can’t say anything bad, we were happy with their service. They were on time, they were courteous and I have no complaints. Description of Work: We just used Dalworth. Rug cleaning.
Very well. Very pleased with the technician and the result. I've used Dalworth in the past and appreciate the quality of its service and the technician's skill. I recommend Dalworth for upholstery cleaning, rug cleaning and duct cleaning (both of which I've had done in the past). Description of Work: Sofa upholstery cleaned.
Comment: As your records will reflect the first "technician" was pathetic. He refused to part right outside our garage, alleging he would receive a ticket. I assured he would not. Regardless, he then left the premises. The second and real "technician" was outstanding. In fact, the next time we use your services, I want to same person to service our home.
Comment: Ed did a great job!
Comment: I apprecare the promptness and attitude of your technician. This was by far the most positive experience of any service I've called out to my house.
Comment: Miguel Tovar worked very hard and we really enjoyed his pleasant attitude and good work ethic.
Comment: It looked fantastic, i am very happy with it
Comment: I recommend advising online that the customer needs to provide access to a water faucet and possibly a hose if it's located in back yard. We had a hick up but we worked it out.
Comment: Our representative Marcu, was very professional and did a great job! However, the spot on the master bedroom carpet would not come out and it dis-colored the carpet, now leaving a whiteout affect on the carpet. Not good. I had paid the extra money In The fall where Dalworth would come back and get any spot out that I could not get out, but it did not work. Now I am not sure who will be responsible for restoring the carpet to look like was before. I have a call into Stain Master and will let you know what they determine. Thank you.
Comment: I was disappointed because I was told that I would get a snake scope of the inside of my ducts. The technicians informed me they didn't have that equipment and that person on the phone had misinformed me. I was disappointed because this is one of the main things I wanted done.
Comment: I like the Dalworth service but 7 to 8 e-mails and phone calls to make sure I am ready for the appointment that I scheduled is excessive and intrusive. I'm sure you have employed this process out of necessity or experience but I think you are over killing the solution to whatever problem you are addressing.
Comment: Not sure drying time as we left the house. Technician was informative and definitely attempted to sell additional services. Carpets look good in all but one area which possibly could be better.
Comment: Paul was very nice,and did a wonderful job. We would definitely ask for him again!
Comment: We were very pleased. Customer service rep. was very pleasant and accommodating. Richard did an excellent job.
Comment: Jose was a very nice and professional man. He did an excellent job on my area rugs - they look wonderful!