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Comment: The technician was polite and efficient.

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Comment: Was very pleased with the technician. He was thorough and polite.

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Comment: Tech worked his butt off--- did the deep cleaning first which we had never done before--then the regular clean--price a little high but well worth it.We have used Dalworth before and our tech was the best of the bunch---no help did it all by himself. WELL DONE--he was late but no big deal...

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Comment: Technician very nice young man.

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Comment: My serviceman was so polite and very professional!!!????

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Comment: The service technician was outstanding. He was very helpful in advising me about dealing with stains, he was passionate about his work and very quick but thorough.

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Comment: Jaime was our service tech. He was wonderful!

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Comment: Appreciate good Servive Thsnk you!

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Comment: Everything went fine.

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Comment: My technician was terrific! He took the time to explain things to me. He worked quickly and the result was way better than I expected, given the age and condition of my 12-year old beige carpet. It had many dog-related stains, one of which was from a tail swipe knocking over a glass of red soda. I will definitely call Dalworth again and recommend them to my friends.

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Comment: chris, the technician, was so professional and courteous.

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Comment: Julio was great but there is still a cat smell of urine. My cat is still in the home but I try and keep him away.

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Comment: Our service tech, George, was excellent and very personable. Made us want to use your services when needed going forward!

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Comment: He was really nice and he did a really great job.

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Comment: Techs worked hard and did a great job. I requested the service online so I didn't speak with a representative on the phone.

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Comment: I asked for a 9-10AM arrival via the website in a "Green" window of opportunity. I called the office the day before to confirm my appointment and to insure the on-site rug estimate was in the work order. On the day of the job, at 0855 I received a call from the office informing me of who was to arrive. At 0930 "Marty" arrived. Being the first job of the day, in a "Green" window, confirmed with the office verbally the day prior, I expected a 0900 arrival. It was apparent to me that the office called to insure I was there and ready prior to launching the technician. The rug estimate took sometime to complete and there was a certain amount of up-selling so that actual work did not begin until 1000. Phone calls from the office to "Marty" about future jobs that day also delayed my job. This was a large job and I was surprised that only one technician was assigned. The day before I moved the majority of the chairs and light furniture myself in preparation for the job. "Marty" work quickly and efficiently but was only one person assigned to this large job, (7rooms, 6 rugs). A helper would have made the job faster and the drying start time earlier in the day for me. The product and application methods are industry standards of quality. The technician was knowledgeable and personable. I was ready for a expedited job completion with good results and was willing to pay a premium for the service and quality. I wish the administration of website orders thru the office to the technicians was more accurate and timely.

The tech was on time and did a terrific job! My 12 year old beige carpet had many dog-related stains, including one from a tail-swiped glass of red soda that happened months ago, and I wasn't expecting much improvement but I wanted to know it was clean because I'm expecting company. Boy, was I wrong – my carpet looks better than I ever thought possible!!

I asked for a 9-10AM arrival via the website in a "Green" window of opportunity. I called the office the day before to confirm my appointment and to insure the on-site rug estimate was in the work order. On the day of the job, at 0855 I received a call from the office informing me of who was to arrive. At 0930 the technician arrived. Being the first job of the day, in a "Green" window, confirmed with the office verbally the day prior, I expected a 0900 arrival. It was apparent to me that the office called to insure I was there and ready prior to launching the technician. The rug estimate took sometime to complete and there was a certain amount of up-selling so that actual work did not begin until 1000. Phone calls from the office to the tech about future jobs that day also delayed my job. This was a large job and I was surprised that only one technician was assigned. The day before I moved the majority of the chairs and light furniture myself in preparation for the job. The technician worked quickly and efficiently but was only one person assigned to this large job, (7rooms, 6 rugs). A helper would have made the job faster and the drying start time earlier in the day for me. The product and application methods are industry standards of quality. The technician was knowledgeable and personable. I was ready for a expedited job completion with good results and was willing to pay a premium for the service and quality. I wish the administration of website orders thru the office to the technicians was more accurate and timely. Description of Work: In-home carpet and rug cleaning.

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Comment: Great service, as always. Very helpful and friendly technician. Did a great job getting out pet stain.

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Comment: Glenn worked hard and did an amazing job. Was very happy with his service.

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Comment: I thought the guy was excellent, he did a great job, understood what he was doing.

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Comment: Jose was great!

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Comment: Great Service

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Comment: This was a bait and switch deal. I was quoted one price on the phone and a much higher price on arrival. I don't appreciate that.