We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Kermit Zachary was the most professional and diligent technician I have ever had from Dalworth. While commendations of this ilk do not translate into anything substantive, you should know that Dalworth is well represented here.
Comment: It was not his fault but his equipment was not working properly and it kept leaking, so he had to go all the way from duncanville to euless to get a new piece which I was disappointed about because it took longer than expected. But other than that the cleaning and everything else turned out great.
Comment: Steven has been Great both times we have used your services - Have already recommended to our neighbors - Keep up the Good Work & God Bless!
Comment: we are very pleased with dalworth Joe did an excellent job, and the phone representative was very professional.
Comment: Jose was very capable and professional and definitely knows how to stretch carpets with a minimum amount of disruption. Will call Dalworth when we next need carpet work or cleaning.
Comment: I am elated over the results of my carpet being cleaned and stretched! It looks brand new! Monty did an excellent job! I couldn't be more thrilled! Excellent service!
Comment: Chris was a great tech. He did a great job. Would ask for him again.
Comment: The duct cleaning service and technicians exceeded my expectations. They were prompt, kept me informed of their progress, and provided a few additional tips to help improve the efficiency of my equipment. Very couteous; I would highly recommend.
Comment: James Coleman is excellent! This is the second summer I have called Dalworth and requested him. I will be calling again in summer 2017. I have already given his name to two of my neighbors. Carpets look great, well worth the money.
Comment: Kris Barrett, the service technician was on time to the second, very knowledgeable, helped me understand exactly what he was going to do and why. He was really great and deserves a raise and a promotion or at least a pat on the back for the job he does. I was VERY happy.
Comment: Brandon was very competent and thorough. He was extremely approachable and answered all my questions and checking everything. He made sure the air in our house would be clean and well maintained. I would definitely recommend him as a technician.
Comment: On #7, I wasn't asked if I wanted carpet protector applied. I probably would have if asked!!
Comment: Orlando was terrific. Very professional, explained service details and costs precisely, courteous and extremely hard working. He was tremendously customer oriented and made us feel that taking great care of our home carpets and upholstery was important to him. I have already referred Orlando to others and plan to request him by name in the future. He is a great representative of Dalworth! Perhaps the best technician I have ever worked with and I rarely write this type of rave review. Thanks Orlando!
Comment: professional, courteous and knowledgeable
Comment: Job we'll done. We will be calling again for the cleaning of the furniture next.
Comment: Good job and your technician was very good.
Comment: I was told there wouldn't be any extra charges with the Premium service but there was with the protectant. You may want that to be clear with future first time customers. Aaron was great! Thank you!
Comment: My carpets had not been cleaned professionally in 11 1/2 years. I did not expect the result to be as good as it was. My carpets look almost new and they feel 100% better!
Comment: Dis coloring came out. Very happy with that; although the deep clean caused a longer drying time, but it was worth it.
Comment: I would definitely use Dalworth again I have been using you all for years your prices have just gone up.
Comment: The technician was pleasant, knowledgeable, efficient, and did a good job. I've used Dalworth for years. Thanks a lot.
Comment: Bobby and Felipe were very professional, cordial and knowledgable!! Dalworth employees never cease to amaze!
Comment: Chris did a fantastic job. Really appreciated his recommendations and ideas for future spot removal AND the restoration he did on an older carpet was amazing!
Comment: Monte, our service technician, was outstanding. He has a great attitude and is really good at cleaning our carpet. We have used Monte many times. We told him we have gotten used to him performing miracles so our bar is set pretty high. We understand there are some areas that even he cannot resolve such as years of wear in the hallway or a couple of old stains from wood baskets, but they are barely noticeable when viewing the quality of the overall cleaning.