We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Gary Howell took our request and got our request prioritized. The technician arrived on time and did a great job. Look forward to recommending to all our friends.
Comment: mike was my tech. and was very courteous and knowledgeable of his work..
Comment: I made an appt on a certain day but your computer said a different day. IT was not the technicians fault about being late. After I called to ask where someone was, you got someone to my house very quickly, which I appreciate.
Comment: serviceman very good at his job and want to do it right to please th home owner.
Comment: great job, fast and efficient
Comment: When I ordered, the website indicated there would be drying fans included in the service. There was, and only one. Which was moved between my two kid's rooms, and after an hour, and it being 5:30, I told the dude not to worry about the other rooms. Since we had a second tech at the house, from a distance, due to the original tech's machinery not turning on earlier in the day, I didn't want him to have to stay out this way any longer, as I knew he probably didn't live around here. Here's the thing: if your website states fans for drying, I assumed fans in plural, and that they would stay here until the carpets were in fact dry. The tech said normally there are 2 fans, but still don't stay the whole entire time. So, that was a bit disappointing. Luckily, the carpets were dry when our feet hit them in the morning. :)
Comment: Very pleasant and professional tech! Keep him! Satisfied customer, except maybe for the surprise of the drying time. But it was not a problem, only did the upstairs.
Comment: Orlando did an excellent job and was very friendly and polite. I felt like I had gotten your best. Thank you.
Comment: The technician did a great job and was very helpful
Comment: Everything went fine.
Comment: Mike did an excellent job!!!! Great technician...felt very comfortable trusting him upstairs while I was conducting a garage sale in the back...he did a great job!!!!!! My carpets feel so clean!!
Comment: Great overall job.very very impress.had a couple stain that the tech.,explain to me. And what to expect if it's show up again. Thanks you Dalworth. G.Myles
Comment: Carpets were not done - only hardwood floors
Comment: The technician was supposed to come back on Tuesday to clean a chrome refrigerator door that was soiled during cleaning of a floor, but never called or showed up.. Morti Tenenhaus Job 347915
Comment: Not only was service great, the technicians shared great information about the future care of our tile flooring.
Comment: Costos was a berry nice gentleman Did a great job Would like him back same time every year! ????
Comment: The technician was courteous and seemed very capable. I had to have him come back to touch up a few spots which he did successfully. I spoke with Kate several time on the phone concerning a pervious carpet striching we had done with the same area of carpeting by Walworth a 1 1/2 years ago. Kate worked with us in giving us a reasonable discount. Drying time with longer due to dampness of weather at that time
Comment: I don't know if you offer "spot cleaning" service, but there is no indication of it on line. I really just needed two "pet spots" cleaned before arriving guests, but your web site made no indication you offered this service. I had to sign up for two rooms to get the spot in each room taken care of. The technician certainly gave me a good value for the money spent, I just wish I did not need to spend that much money for two spots. I don't mind paying $250-300 for a whole house cleaning, but as a customer I would like to be able to call you back for occasional spot "messes" and not pay over $100 each time. Still, I'll be back.
Comment: on time
Comment: Kermit did a great job! By far one of the best service we've had from ANY company in years! He was thorough, personable and professional and my floors look fantastic! Thank you so much!
Comment: Roger was very professional and courteous. Our carpets look great!
Comment: I only put slightly high price, because fans should be a part of all service and should not be extra. Especially since the fans I ordered were only on the carpets for less than half an hour. I put over 24 hours, but that was just in spots. Probably where we had most traffic and he had to work harder on those areas. He got all spots out of our light carpet! I wish I could remember the name of our tech, he was wonderful, polite and thorough! My service was 3/25/16 at 8am in Dallas 75214.
Comment: The technician (Marcus) is really was a true asset to your company. I was completely pleased with his knowledge and great attitude to the firm he works for. I told Marcus I was happy but my Wife was the one to please. When she came home she was truly pleased with the results and said we would definitely use Dalworth again especially the technician, (Marcus)!
Comment: Roger did a great job. Very polite and hardworking.