We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: The technician was very good, but when I decided to have my walk-in shower cleaned (good job) he told me it would have been easier if he had a step stool for the high up shower tiles. I told him there was one in the closet a few feet away (so I can grab things on the high up shelves), He told me he does not like to use customers' things. It was a small plastic step that would have made his job easier. I wish he would have given me the option. That is why I make myself available for these kinds of services.
Comment: Marcus was my technician. We would gladly use him again!
Comment: Good
Comment: Your technician (Francisco) was great. He was very knowledgeable and shared really good tips/advice with me to make sure my furniture would stay looking great. He also did a fantastic job on the tile floors. As we move back into our home after the tornado, I'm so happy to know that these items are clean and ready to use. I also had 2 rugs cleaned and duct work cleaned - and every one has been completely professional and wonderful to work with. Thank you Dalworth for making this very difficult time cleaner and brighter!
Comment: Adam was your employee and he was extremely nice...efficient, friendly and competent. I would welcome him again in my home.
Comment: Our tech, Richard, was very helpful and friendly. I really appreciated his "no problem" attitude! Dalworth is well represented by such a nice young man as Richard.
Comment: Some areas dried quicker than others, but the entire carpet took about 24 hours.
Comment: My technician was excellent. I really appreciated his knowledge of carpet care and would welcome him back
Comment: Kris is a very nice young man. He completed the carpet cleaning is less time than previous two-man Dalworth teams to a much higher standard. We hope that Kris will be available the next time we book your company. We are loyal Dalworth customers; we even purchase ProChem carpet cleaning kits from your store on Pipeline Rd. Your price varies from competitive to slightly higher than your competition. However, the quality of your work is far better than your competition. We know. We tried another company once; that was a mistake on our part. WRubin, Plano, TX
Comment: Craig was very professional and did a fantastic job. Thanks.
Comment: Katie was very professional and pleasant to help me. Good first impression over phone is s important. The technicians were professional. Knew their business. Friendly carpets look so nice I think I can get more wear out of them. I was thinking I would have to replace soon. Thanks
Comment: Sam is a great asset to the company. He has been to my home before and he did a fabulous job. Thank you. Sara James
Comment: The tech did a great job.
Comment: Costel did a terrific job. He was friendly and very informative. My carpets look really great. I will definitely call again.
Comment: My tech was Coastel. He did a wonderful job and was very professional.
Comment: Very proffessional technician. Pleased with his work! Carpet was treated with pet odor treatment and protector.
Comment: Costel was pleasant and professional. Would ask for him in the future.
Comment: Technician has a very pleasant attitude and did a very thorough job!
Comment: BRIAN AND FREDDY DID EXCELLENT WORK. WE ARE REPEAT CUSTOMERS. FIRST TIME WAS WHEN WE BOUGHT A HOUSE IN TERRELL, TX. THEY DID GREAT WORK, DALWORTH DID NOT DISAPPOINT. DO TALK TO FRIENDS ABOUT DALWORTH. WE WOULD USE AGAIN. THANK YOU, GLORIA WALTERS
Comment: I am YVonne's daughter and I transact all her business as she suffers from dimentia. I could not have been more happy with Glenn he was very professional at the same time very understanding and patient. You should be very excited to have such a great employee it is an honor these days to have trusted, honest, patient employees who can work with the older generation as well as the young I would say. We feel truly blessed to get someone like Glenn to work with.
Comment: Prompt attention and Excellent all the way across the board.
Comment: We have used you before, about every 6 months,we just have him clean the traffic areas and not move much furniture, carpet is very clean . We would use more often but I am concerned it reduces the "twist" of the carpet fibers- what do you think on this? I am considering having you clean my kitchen tile grout but at $200 for 400 sf- it's pretty expensive- do you have sales on this service?
Comment: Technician was very helpful and did a great job.
Comment: Have been using Dalworth for years. will continue to do so.