We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Very professional man did all the work. Very knowledgeable. The best!!
Comment: Two hoses broke while the tech was cleaning our carpets Ricky was clearly frustrated as he cloujld barely finish our job and had to contact his boss to repor the 2 damaged hoses and obtain operable ones in order to complete his jos for the day. There is a very large white stain in the street our front of my home that I sure wwould like someone to clean up. Thanks.
Comment: 1. It was my fault that I did not ask the phone representative if your company used contract/sub-contract techs. I typically do not use a company where I have to deal with a third person for services at my home. If I had know that the technician was not an actual employee of your company I probably would not have used your company. I should have asked. 2. I was a little disappointed in the cleanliness of the technicians equipment. The drying fans had obvious dirt and lint hanging from the fan guards. His vacuum equipment and steam machine looked like it needed to be cleaned between jobs. The interior of his truck where he kept his equipment was rather stained and dirty. I also think there needs to be a nylon net/bag tied to the end of the discharge hose to catch the cleaning water discharge residue. 3. The technician worked very hard for several hours, he was very accommodating to answer my questions about your company and the work that he was going to do for us. The first question to him being; was he a contractor or company employee. The reason being he had no company identification on his van. I was disappointed, but allowed him to continue working. I was very satisfied with his work and attitude while he was here. I appreciate how hard he worked to clean our carpet and tile. Thank you, Jerry Webber
Comment: I love George and Ann!!! I was very impressed by the cleaning and how easy it was to work with them. I would highly recommend them to everyone!
Comment: Thank you for getting the stains out of the carpet!
Comment: Antonio did an awesome job he was very polite very professional and I would recommend him to clean anyone's carpet
Comment: Marcus was very professional and friendly
Comment: Our technician, Monty, was competent, knowledgeable, polite--and personable. Will request him again.
Comment: The technician was so wonderful and it was refreshing. I knew I would get great service with Dalworth and the technician exceeded my expectations!! DE
Comment: My technician was very knowledgeable, respectful and did a great job. The carpet looked better than I expected. I've been using Dalworth exclusively for the last 20 years because of your professional staff that always goes above and beyond. So rare these days. Glad to know if still outstanding after 20 years.
Comment: The tech was very knowledgeable, and very helpful
Comment: I've had the same technician for 7 years. He's not there anymore, so I had to have someone new. I must say that I was totally happy with the new techs. Andrew and Josh were great!
Comment: Sam was the most professional, enjoyable and hard worker I have ever had in my house. He was a joy to talk to and he was most concerned as to how happy I was with his work. His work was MOST acceptable. Thanks to Sam, if ever I require more carpet service, I shall call Dalworth first. thanks again.
Comment: Based on Adam's suggestion, we're actually using Dalworth for some additional protection on new sofa and rug. Very impressed with his knowledge. He was not pressuring us in any way - merely being helpful and informative.
Comment: Chris Leitner Service Technician exceeded my expectations. He was professional, informative, respectful and particularly sensitive to the situation at our home regarding my husband who had just gotten home from being in the hospital. Chris was a pleasure to work with I will recommend him for future cleaning services. Thank you.
Comment: They went beyond my expectations!
Comment: I've been a Dalworth customer over 20 years and have had many technicians but Harold Grimes is a wonderful asset to the Dalworth company!! He represents everything a great service tech should be with his diligence in ensuring clean carpets, care with the furniture, wonderful manners, and very punctual. He's a sweetheart who goes above and beyond! Dalworth should be proud to have him representing the Dalworth name. Never a complaint with the wonderful people that take my calls and schedule the cleaning. They're all well trained and professional. There's a reason we've been customers for so long! Keep up the great work Dalworth!
Comment: The technician was great. He was knowledgeable, gave great suggestions and was very professional.
Comment: Adam was Awesome!
Comment: Professional, courteous and timely
Comment: the technician was very professional thorough and thoughtful of my request on carpet cleaning He did a great job!! Thank you for sending him.
Comment: Keep up the great work! Tech was excellent!
Dalworth always provides convenient, effective service. They worked hard to accommodate my timeframe, which was much appreciated. Technicians are always polite, careful with furnishings, and straight forward about their services and what my expectations should be. A very good value. Description of Work: Provider cleaned three rooms of carpet.
Comment: Good job by Brandon and John to explain the process and keep me informed during the cleaning. Very clean and thorough.