We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Service Rep was great going through the checkpoints to make sure the degree of cleaning would be appropriate for the rug getting cleaned. Also asked a few questions about couches we wanted cleaned and he was able to tell us about holiday pricing and estimates on the furniture prices for future date. Great overall, happy with our decision to choose Dalworth.
Comment: I was highly impressed with the service I received from each person I spoke with on the telephone to the serviceman that did the work; I am totally satisfied with the cleaning service. Joe did an absolutely GREAT job!
Comment: We've used the company for 10 years and have always been wonderful.
Comment: Chairs were also cleaned and look beautiful.
Comment: Based on the amount of work requested, 2 technicians instead of just one would have made the time it took the job more reasonable. Technician was there for 8 plus hours. He did a fantastic job, but could have been done quicker with more help.
Comment: The service technician was friendly and knowledgeable about the job. He spent time on the job, and was very focused on his work. So far, your carpet cleaning service is better than others I have used in the past.
Comment: The crew met some obstacles working on our house. The were gracious, helpful, and worked together thoughtfully to solve complex problems. Based on their work I would recommend your service to my friends and family. You should give them all a raise. Mary Newton. Dallas, Texas.
Comment: Some of the spots have come back even though they were spot treated. I will call to see what can be done.
Comment: As always, an excellent job ! Thank you so much for the good work!
Comment: KERMIT & RICKY WERE VERY PROFESSIONL , WENT RIGHT TO THE JOB , AND WERE DONE IN A TIMELY FSHION.
Comment: We moved out of our house, so I am unable to tell you how long it took the carpets to dry. They looked beautiful and we were very happy with everything!
Comment: Most of carpet felt dry by 10 hours, but stairs and couple of areas that had stains treated took longer so we stayed off those areas 24 hours and put our small fan on stairs. Very impressed by Alberto- very professional and courteous!
Comment: The representative was a super nice person. My only concern is that on the phone she said they would move the furniture as in clean under the beds. I don't think he got under the beds. Otherwise he did a great job.
Comment: The guys were excellent. Happy and engaging. Will use your company again.
Comment: The technician who came out did an extraordinary job on my furniture. My couch and chair look BRAND NEW. He was just great. Thanks.
Comment: Rep gets a big 10!!!
Comment: Thank you for coming out so quickly and the 2 guys did an awesome job cleaning the carpets. I have used you before and will continue when need to have cleaned again.
Comment: I was so impressed with my Service Technician, James Coleman. He was prompt, friendly, explained the entire process and then set about the work. He was a thorough professional and a great testament to the excellence of Dalworth. My carpets have never looked better. Thank you so much.
Comment: Dominic and his partner were very professional.
Comment: Joe was a pleasure to have working in my home. He was very courteous and knowledgeable about his work. Excellent job done.
Comment: Tony did a great job. He pointed out a trouble spot and we both agreed all was okay. Late in the day cleaning clearly had pulled probably pet stain to the surface that I didn't know I had. I called first thing the next morning for an emergency help (putting the house on the market, showing already scheduled, and I was leaving town). Dawn was fantastic to hear my situation and went to plan C to get Tony back out ASAP. He was great to quickly access, worked very hard, and resolved the problem. He had a great attitude and provided excellent customer service. I DO NOT view the call back as lack of care or knowledge at initial cleaning. Regardless, I'm VERY happy. I have used Dalworth not only for cleaning but flood resolution. I'll continue to be a customer but I'm not sure you service my new location!
Comment: Richard is great I would not have anyone else clean my carpets.
Comment: Jaime was our technician and he did probably the best job yet. Amazing.
Comment: George was friendly and efficient. There were some stains that he warned me that they may not come out. I appreciated him being honest with me. I am very happy with the results.