We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: I don't know what took me so long to call Dalworth to clean my carpets. I should have called them much sooner. I love how beautiful my cleaned carpets look.
Comment: It would be great if you have a special going on the web,that your phone reps offer the same deal when you call in. It saves you from going out to the web and searching for a coupon or reduced price and then calling back to ask for the reduced price.
Comment: The team that came out to do our carpets was phenomenal. They answered all my questions and were very courteous and knowledgeable. They did not seem like contract workers. My carpets looked better than I thought they would. There were lots of stains on the living room carpet from the previous owner and they got most of them out. I was so happy. The next time we get are carpets cleaned I will use Dalworth and I will also ask for the same team. This team rocked it!
Comment: My technician was so friendly and very professional. I was extremely pleased with my service!
Comment: I was completely satisfied with the cleaning of my carpets. I do plan to have the upstairs rooms cleaned soon. I do not know how long it should normally take for the carpets to dry, but they were still damp the next morning. I do honestly think the weather was a factor. The rooms look great and I am completely satisfied with my service. Richard was so friendly. I appreciate him explaining to me what he was going to do before he began. I had to leave before Richard was finished cleaning the carpets. I had no reservation about paying for my services and leaving him in my home unattended. I felt completely comfortable doing so.
Comment: I had my sofa upholstery cleaned. The result was great, but I did not like the smell of the product used. I have allergies, and the smell caused me congestion and coughing throughout the night following cleaning. I wish you could do away with scents and fragrances please.
Comment: I usually have the carpet protector applied every other time if not every time. It took the carpets a little longer to dry due to the colder weather and I didn't use ceiling fans or portable fans like I usually do. I should have turned the heat up overnight but didn't think about it. The carpet wasn't wet the next day, just a little damp so I went longer before putting chairs, end tables, etc., back down.
Comment: I was very impressed with George and Jen Harris. They were very professional, polite courteous and personable. They were very patient, responsive and helpful to my questions. In my 12 years or so using Dalwirth, this was the best. Carpets look great!! Thank you. Bruce Roberts
Comment: Great job all around
Comment: Polite, efficient courteous technician; would call again
Comment: not sure they vacuumed prior to cleaning, I had done a preliminary vacuum after moving furniture, but just wanted to be sure all dirt/debris gone prior to steam cleaning
Comment: I was very pleased with the service I received from Dalworth. The team was very thorough, fast and did an excellent job cleaning with a great attitude! I would definitely use them again! Keep up the great work and wonderful customer service!
Comment: The cleaning service is the best I have ever seen. I chose Dalworth because of their longtime excellent service history and now I know why they have been able to receive such recognition. Great job Dalworth! I will recommend Dalworth to all of my friends and family!!
Comment: Thank you...I was given excellant, knowleable service.
Comment: Speedy and professional
Comment: Alberto was very professional and is an asset to your company.
Comment: Good bargain with your email sale.
Comment: George and Jen were the ones who convinced us to go with Dalworth on their initial visit to give an estimate. They came through in steam cleaning our brick floors. We were very pleased with the job!! They went out of their way to make sure we were pleased as customers.
Comment: Our technician Craig Kirk did a great job and removed soy sauce stains that prior technicians did not get out. He had a great attitude and was very friendly. Craig did the best cleaning job we've had done in a while, and he was the quickest too. We're saving his business card to request him next time! Lisa Bynum
Comment: Have used Dalworth in past and referred to our clients. Will ask for Taylors in the future because of their attention to detail and professionalism. Great asset to Dalworth.
Comment: Jenn and George, the two technicians, who came and cleaned our carpet and tile were extremely courteous, professional, and friendly. They made me feel at ease and quickly set to work. I appreciate their hard work and determination to make sure I was happy with their service. I will definitely be using Dalworth again in the future. Thank you, Jenn and George, for making my first experience with Dalworth such a great one!
Comment: I think its taking longer to dry because its really been cold.
Comment: Did an excellent cleaning job on the carpets. But, left blob of lint from off the machine on my front porch. I think they should have taken that off with them.
Comment: Excellent service.