We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Nice young man doing the service (Eric)
Comment: It took a little more time for our carpet to dry because of our having used too much cleaning fluid before Dalworth came. I have liked both technicians we have had in the last two months.
Comment: The best service ever. The carpet looks great. Everyone is so friendly and courteous. I always call you for my carpets. I also have had my air ducts cleaned also. GREAT JOB. Thank you.
Comment: The price was out of my budget but I knew I needed it. I like that it had a pet guarantee
Comment: Even though the tech was late he did an excellent job and my husband who never notices anything commented that the carpets were the cleanest he had ever seen them! That is saying a lot!
Comment: Sam truly did the best job cleaning our carpets and tile! I have never had such a great experience! I will be requesting Sam each and every time to clean my carpets.
Comment: I tried to complete my order for services on the website, but your website would not accept my email address as being valid. So, I called and talked with the delightful Polly! She completed my request and was very pleasant and helpful!
Comment: Very professional Tech.
Comment: What wonderful telephone personel and the technician was absolutelly thourough and professional what an outstanding job.. The price was a little high for me as I am low income and the space is less than 600 sq ft. but it was well worth it...Thank you and I will want the same tech out in 6 months time again
Comment: Austin was wonderful and a pleasure to have in our home. He was respectful and pleasant. I was very impressed that when he had a question/concern he called for assistance. I have had technician that caused issues because they were not confident enough to call for assistance. I would use Dalworth again.
Comment: MARCUS DID A GREAT JOB IT WAS WORTH THE PRICE.
Comment: The service tech was excellent!, The service tech was excellent!
Comment: Eric was very professional and called us by name. We were really impressed with his customer experience skills and communications skills. The carpets look great and we'll continue to call for annual cleaning.
Comment: The Taylors have helped me before and are like old friends when they arrive. They are extremely professional and waste no time in completing the job. I am always pleased with how clean my carpet looks and would certainly recommend them to my friends.
Comment: Great Service. Would highly recommend you to my friends! Thank you!
Comment: The technician was very knowledgable and friendly. He gave me good advice about the carpet and was complimentary on how well we were keeping it.
Comment: Your representative did a great job and we couldn't be more pleased.
Comment: Jose was really really nice. I started to order my service online, but there was a glitch with getting the dates I needed - so I completed the order via phone with Melissa (who was also very nice). I had to make adjustments to the level of cleaning service (from premium to basic) and number of rooms based on the onsite actual costs once Jose arrived in order to stay within my budget. He had a really kind attitude and the cleaning service was exactly what we needed. Everything turned out great and we were very very pleased. Thanks.
Comment: Technician came alone and did not have enough time to complete all the requested services. We asked for a quote for an area rug and shower grout cleaning with the intent of having these done. The technician ran out of time to clean the shower grout. We would like to reschedule for this service to be performed.
Comment: I SPOKE WITH AN EXCELLENT LADY WHO SAVED MY DAY..I HAD HIRED ANOTHER COMPANY AND THEY DIDNT SHOW UP AND SHE GOT ME WORKED IN. TECH WAS DRESSED VERY NICE. HIS ATTITUDE WAS GREAT..ALL OF THE STAINS CAME OUT. HE CLEANED AN EXTRA RUG IT WAS A VER RESONABLE PRICE.
I had Dalworth come in and clean two couches for me one of which came from a household with 3 cats. After the man finished, it looked and smelled brand new! Not a single hair on it. I wish I would have known they offered this service years ago. The lady I made the reservation with was really nice, she walked me through the whole quote. I asked if there was any way to lower it and she let me know that if my unit is on the 2nd floor, there's a $20 charge for having a portable unit in which they get the water from the bathtub. All in all, it was a great experience. It took the guy about 3 hours total to load in, vacuum the two large couches, clean them, and load his stuff back out. I even had to leave early to pick up a friend at the airport so I left him there alone which is ok because they are bonded and insured.
Comment: Steve Franklin is always friendly and efficient! Wouldn't use anyone else! Thanks!
Comment: Technician (Jason?) knows carpets and carpet cleaning. Very personable.
Comment: June Pruett was my technician in Plano, Tx . He was clean, thorough, kind and went the extra steps on any stains. A very good professional. I would request him again.