We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: James Coleman did the best job will used him every time.
Comment: The technician was very professional and he is an amazing ambassador for your brand.
I have to say that dealing with Dalworth was an enjoyable experience. I stopped by their office when I dropped off rugs to be cleaned and I met Rick who treated me like family. He setup the appointment to clean the carpets in our rental house and gave me a terrific deal. All the people at their office were extremely friendly. The gentleman who actually cleaned my carpets was friendly and knowledgeable. He showed up right on time which is rare for contractors I have dealt with. The carpets were much cleaner than when we moved in and the landlady had the carpets professionally cleaned before we moved in. Overall, these guys are the best in customer service and, more importantly, cleaning carpets. Description of Work: Cleaned all of the carpeting in the house.
They did a good job, and I have no complaints. We have used them before. Description of Work: I used Dalworth this spring to clean the carpeting in the entire house.
Comment: I was very impressed with Corey. He was professional, thorough and explained each step he was performing. Following the carpets look great. We are very pleased with our experience.
Comment: Service Tech was excellent. We would like to be able to use him again. Can you tell us his name
Comment: Thank you for your service. Brandon & chris were both curtious and knowledgable Of your service both have great addiutdes.
Comment: Bobby did a great job. He took time to explain the process with our hardwood floors. When my husband called and had a question, Bobby stopped and took time to explain everything to him. Our floors look great.
Comment: I was told that the technician who quoted the work would be the individual to do the work. Another technician arrived and did not know the scope of the work. Item no. 1 it was not a on-line order.
Comment: Service agent was great. Rugs look much much better and overall pleased so far. There are a couple of areas that we wish looked better but told wear spots. Our thanks to the service agent!!!!
Comment: Sam Geanes was thorough and made certain we were informed about the process and satisfied with the results. I would certainly use Dalworth again and request Sam as our technician.
Comment: George is an excellent technician and a very courteous and professional representative. I would ask for him by name again,
Comment: I had to call three times to check when the tech was coming the tech had a problem with his machine He himself was extremely nice though
Comment: We do have some high traffic areas that do not show any improvement.
Comment: The only complaint that I have is that my floors were so dirty that the cleaning machine splattered the dirt onto my walls and furniture. I didn't notice it until after the men left.
Comment: The service provided was the best I have received. The technician worked hard and did an excellent job. My carpet has never been cleaned this well by other companies. I would definitely use dal worth again. And the Technician was the best.
Comment: This was one of the best rug cleaning services we've had. I loved the way Jason put everything on blocks and really took time to do a super job. He was very efficient and pleasant. We had carpets Scotchgarded.
Comment: Love this tech person very thorough and pleasant. It seemed hard to get to ordering part on website. I clicked on things to read then to get to Oder site was a lot of work. I don't recall it being this difficult last time. I felt you wanted people to call.
Comment: I put good bargain because you are exactly where others quote however I will know more over time. If the old dirt comes up quickly I will feel that I wasted money. My pet stains were deep and I can still see them after spending an additional $100 to treat them. Not sure this did anything over the long term.
Comment: Steve and Ray did an excellent job!
Comment: Harold, the technician that cleaned our carpets was professional, efficient and very personable. I will definitely ask for him again when we need to schedule a floor cleaning.
Comment: RONNIE WAS VERY GOOD. I TOLD HIM HE CAN JUST CALL ME IN A YEAR AND TELL ME YOUR ON YOUR WAY, RONNIE WENT ABOVE AND BEYOND FOR ME.
Comment: Our technicians, Chuck and Rita, were very good. As a matter of fact, I've used them before, and this time asked for them by name.
Comment: did a good job of getting up the stains on my old white carpet!