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Reviewed on June 12th, 2014
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Comment: Our technicians, Chuck and Rita, were very good. As a matter of fact, I've used them before, and this time asked for them by name.
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Reviewed on June 12th, 2014
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Comment: We had MANY bad stains, the worst being pet stains. I can't believe how great our carpet looks! It's like brand new carpet!
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Reviewed on June 12th, 2014
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Comment: did a good job of getting up the stains on my old white carpet!
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OSBURN, P.
FORT WORTH, TX
Reviewed on June 12th, 2014
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Comment: Technicians were nice and professional. One of them was a trainee. I do prefer the ones that came last year and did the carpet, tile and grout. But my carpets do look Great!
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Reviewed on June 12th, 2014
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Comment: This is the second time Richard has cleaned for us, and he is excellent! Very nice, competent, knowledgeable, works very hard. A pleasure doing business with him. Please send him next time!
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Reviewed on June 12th, 2014
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Comment: Excellent technician! Friendly, caring and hard working.
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HERNANDEZ, Y.
GARLAND, TX
Reviewed on June 12th, 2014
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Comment: The technician did a great job and was very polite. I would like for the master bedrooms bathroom toliet area to be redone it is the only place that still has a smell.
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ARTHUR, A.
FLOWER MOUND, TX
Reviewed on June 12th, 2014
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Comment: I was very pleased with the professionalism of my phone representative Jenny technician George. I felt very satisfied and pleased with everything. Thank you Dalworth Clean!
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REINCE, K.
COLLEYVILLE, TX
Reviewed on June 12th, 2014
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Comment: Very friendly and professional person that did our carpets.
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Reviewed on June 12th, 2014
We had one room that was extremely bad with pet urine due to a bladder infection. When Dalworth came to clean the carpets, the technician said we really needed to replace the padding and treat the concrete floor. We scheduled him to come back and do that treatment for us. He arrived right on time and took care of everything. Room and carpet look so much better!
Description of Work: Replaced carpet padding, pet treatment and rug cleaning
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Reviewed on June 11th, 2014
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Comment: The online order was twice a much as the phone order.
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HASSLER, E.
RICHARDSON, TX
Reviewed on June 11th, 2014
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Comment: The site is not clear that the day and time you selected are not necessarily what you selected.. A call from the scheduler's was required to complete the order. It was only after that I noticed that the date and time were not on my "completed" order that I printed. I intentionally selected the day when Technician's would be in my neighborhood online and found that I clearer process would be to ask the customer to "Select the most convenient time for you. You will receive a phone call between XXX and YYY to finalized your appointment." I understand that you cannot allow the customer to select the exact time and date and maintain any reasonable use of your resources so do not give the customer the idea he has any more control of the appointment than he actually has.
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Reviewed on June 11th, 2014
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Comment: I was very pleased with the outcome.
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Reviewed on June 11th, 2014
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Comment: Our technician was great and very courteous to me and my elderly mother. Did a very through job and the carpet was dry in about 2 hours.
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Reviewed on June 11th, 2014
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Comment: THE SERVICE WAS FINE, BUT HE SHOULD HAVE PUT A RUNNER BETWEEN THE FRONT DOOR GOING UP TO THE STEPS.
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Reviewed on June 11th, 2014
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Comment: I tried to place me order online but the site stated that I could not place my order on the desired date and time that I wanted.I called then and talked to the Cust Service rep and she stated that the site recognizes all territories and not STEVE FRANKLINS schedule individually...which she could do and we were able to book a time...Your site is probably losing biz for you guys...because a lot of time we(customers) need it done quickly.
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Reviewed on June 11th, 2014
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Comment: HE WAS GIVEN THE WRONG ST. NAME. HE WAS TRYING TO GET THE CORRECT ADDRESS. 3 TIMES PEOPLE HAVE GIVEN THE TECH THE WRONG ST. NAME. MY NAME IS 306 HIGHLAND MEADOWS/NO ONE HAS CORRECTED THE PREVIOUS ADDRESS/
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Reviewed on June 11th, 2014
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Comment: fist day smelled a little musty. but now were good
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Reviewed on June 10th, 2014
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Comment: David was the hardest working guy that I've ever seen . He went above and beyond to make sure everything was spotless . Will request him in the future .
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Reviewed on June 10th, 2014
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Comment: OMG, our technician did an amazing job!!! We have 2 large dogs, and needless to say, they wreak havoc on our carpet and rugs, master bedroom taking the brunt of it. Our technician worked VERY hard and got our carpet looking new again! I am extremely pleased with the service; however, most importantly, my husband is extremely pleased! We will definitely use DalWorth in the future and request the same technician!
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Reviewed on June 10th, 2014
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Comment: Jared- I tried the hydrogen peroxide like you have been telling me and it worked in one day!! thanks for doing a great job on everything.
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BRANNAN-RUSSELL, C.
ALEDO, TX
Reviewed on June 10th, 2014
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Comment: Juan Valdez and his wife Jeirlem are THE best. He has an eye for detail, polite, professional. LOVE them.
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Reviewed on June 10th, 2014
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Comment: Very good job considering the pee stains. They haven't disappeared but the carpet looks a lot better and the smell has pretty much gone.
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SHORE, P.
HIGHLAND VLLG, TX
Reviewed on June 10th, 2014
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Comment: Costal was an excellent technician! We would request him in the future. Thank you. Dalwarth customer since 1985! P. Shore