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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15937 Reviews
5
83%
4
12%
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  • Gabriel S.
    Dallas, TX
    Reviewed on October 14th, 2013

    The Dry Steam was a little pricey but I needed the carpets to dry as fast as possible and wasn't sure if the regular cleaning would dry in time for my move. Technician did a great job. Description of Work: Cleaned all carpets with Dry Steam

  • Jessica H.
    Reviewed on October 6th, 2013

    Great service!

  • Gerald M.
    Farmers Branch, TX
    Reviewed on September 30th, 2013

    They arrived on time and were very friendly. They did a great job getting my carpet looking new again. Description of Work: Cleaned Carpets

  • Dwight L.
    Fate, TX
    Reviewed on September 30th, 2013

    Prompt, courteous, professional, efficient. Did a great job, carpets look new again! Highly recommended! Description of Work: Cleaned carpets including pet treatment

  • Carmen W.
    Everman, TX
    Reviewed on September 29th, 2013

    They work turned out amazing. I like that the workers were local. They were very kind, respectful, and friendly. They also treated my vehicle that my son spilled Kool-Aid in. They ended up not charging me anything because they could not completely get rid of the stain. They guarantee their work and gave me advice. Description of Work: They cleaned our tile and grout.

  • Jay B.
    Euless, TX
    Reviewed on September 28th, 2013

    It took our technician all day. He did a very good job. Description of Work: We had Dalworth clean and polish the marble flooring in the master bath and master closet and w/c. It was becoming dull and you could see a buildup of hair spray. We needed it cleaned and polished to it's orignal shine

  • Michelle Y.
    Duncanville, TX
    Reviewed on September 27th, 2013

    They did a great job cleaning the carpet and scheduling the appointment but when the technician left , he left dirt from the vacuum cleaners on my sidewalk and street. Description of Work: They came for carpet cleaning.

  • Randy P.
    Flower Mound, TX
    Reviewed on September 27th, 2013

    They were excellent to work with. I would highly recommend them. They were very prompt, professional and courteous. They did the work faster then we could have imagined and the quality of the cleaning was excellent. Description of Work: They cleaned the carpet in our spare bedroom.

  • Kathleen B.
    Duncanville, TX
    Reviewed on September 25th, 2013

    Would use their services without hesitation. The sales person, Ed White, was more than accommodating and provided excellent service in choosing the best carpeting for our situation. We love it and it comes with a stain and spot removal service as well which will make their company stand out above all other companies. The installation people were very personable and completed the work in a short amount of time. We have used another company in the past but was really impressed with Dalworth for carpeting. Description of Work: Installed new carpeting in our study and dining room areas. Removed old carpet pad and carpet, moved computer station and bookshelf in the study. They arrived on time or even a little early and professionally installed new carpeting.

  • Debra B.
    DeSoto, TX
    Reviewed on September 23rd, 2013

    The carpets had been in storage for several months and had a strong dog urine odor. Dalworth has a reputation to washing carpets expertly, so I used them with a coupon to get wonderfully clean and fresh carpets back in 2 weeks. I am very pleased with the result! Description of Work: Dalworth promptly picked up area carpets, measured them and gave me a much reduced estimate as they had over the phone.

  • Patty T.
    Duncanville, TX
    Reviewed on September 23rd, 2013

    He came right on time and prepped the floors for cleaning by vacuuming and moving the furniture if not too heavy. He worked his way through each room, vacuuming first and then cleaning. He put some fans out to help with drying. Description of Work: Entire house carpet cleaning

  • Adrian S.
    Double Oak, TX
    Reviewed on September 21st, 2013

    I was extremely impressed by the professionalism of their call center in making the appointment. They arrived on time, and were very nice. Both men removed shoes and worked quietly as I work out of my home. Best experience in having my carpet cleaned. Description of Work: Cleaned my carpet.

  • Maureen B.
    Denton, TX
    Reviewed on September 18th, 2013

    I gave a B on punctuality because I was given a time frame of 8:00 - 8:30 and they didn't arrive until 9:00. I realize with all the construction they could have been delayed because of traffic, but in an effort to keep your trend on the positive, I believe they should always call and say they are running late. Most people know technicians wind up being late, but it is more positive if you are let known so you aren't waiting and seeing if they forgot about you. Description of Work: Vacuumed and cleaned carpets and baseboards. Also, scotch guarded.

  • cristin H.
    DeSoto, TX
    Reviewed on September 18th, 2013

    I did use them; they were good, just not as good as the other company that I used. I get my carpets cleaned every three or four months. They did more and did use Scotch Guard. I just was not as pleased with them. I would not use them again because I liked the other company better. They were not bad. Description of Work: Dalworth Clean cleaned my carpets.

  • Thomas G.
    Denton, TX
    Reviewed on September 12th, 2013

    These guys are the best, have been using 14 years. Description of Work: Vacuumed, pet treatment, steam cleaned, moved furniture

  • Sydne P.
    Dallas, TX
    Reviewed on September 5th, 2013

    The job went good. The technician evaluated my carpet and told me in advance what stains he thought would not come out and he was correct on those stains. The stains he pointed out did not come out. The technician was very polite and very knowledgeable. Description of Work: Shampooed the stairs, hallway and a bedroom

  • Lee H.
    Fort Worth, TX
    Reviewed on August 17th, 2013

    They actually arrived early. Originally we were going to clean a mattress and a pillow top on a waterbed but after examining the pillow top they advised just washing it in a washing machine rather than have them clean it. The mattress looked like new once the cleaning was completed. Description of Work: Clean pet stains from a mattress.

  • Amanda B.
    Forney, TX
    Reviewed on August 14th, 2013

    Booked on-line and requested the person with Dalworth that had cleaned our carpets for the last 8 years. He was no longer with the company. :( We did allow them to schedule us with someone else. I had to call and reschedule because construction was not complete on our house. They were very friendly and accomodating and rescheduled according to our schedule, which was very nice. The gentleman showed up a little early, extremely nice and very presentable. He cleaned the upstairs first - 3 bedrooms, a hall, and two large playrooms. He cleaned the back stairs, front stairs, and then the downstairs - 2 bedrooms and 2 living rooms. The carpet was new in 2011 and has been very well maintained. The purpose of the cleaning was the kids tracked mud up the back stairs and into the playroom AND the house was just under construction for 4 months, so we wanted everything clean and back to new condition. The mud stains were not even removed with the cleaning. When the carpet was wet and combed, you could not see the stains. When it dried, they were back. It should be super simple to remove common mud from a carpet, yet it was still there. Further, there was a small amount of vomit that I had cleaned but you could still see an outline. Still there. I guess I will have to find another carpet cleaner after 8 years. Description of Work: Cleaned carpets and furniture moved in the entire house.

  • Deborah C.
    Forest Hill, TX
    Reviewed on August 12th, 2013

    Pick up and delivery was punctual. Estimate for services provided was accurate, no surprises. The result was excellent and my wool rug looked like new. I would use this company again. Description of Work: Picked up and cleaned our wool rug.

  • rob A.
    Forest Hill, TX
    Reviewed on August 10th, 2013

    Really, I did not think the carpets would come out looking clean. They look great and the guy went the extra mile and did the closet which I didn't expect. I thought they might be a bit higher in price than some, but I got the results I wanted, on time. I'll use them again, and recommend them to friends. Description of Work: 2 rooms very dirty carpets, 3rd floor, they used a portable machine.

  • Sue J.
    Flower Mound, TX
    Reviewed on August 3rd, 2013

    Very professional service. Extra effort to get up spots on carpet. Spent time in explaining proper care of wood flooring. Made recommendations for other floor care. Description of Work: Cleaned carpets (whole house), cleaned wood floors and cleaned and sealed tile in kitchen

  • James D.
    Frisco, TX
    Reviewed on July 11th, 2013

    Cleaned the carpet and couch. Service include special cleaning for those fun ol' pet stains. Great service. Description of Work: Carpet Cleaning

  • LELIA G.
    Fort Worth, TX
    Reviewed on July 4th, 2013

    Dalworth persons showed up in the time allotment they gave me for being here. They introduced themselves and went over what I wanted done. Then they proceeded to do just what I wanted done. Since my carpet had not been professionally cleaned in over 6 years, it was pretty dirty. The gentleman cleaning the carpet went over it twice as well as moving the couches and cleaning under them. The Dalworth persons were knowledgeable and professional. And the carpet looks great. I will definitely be using them again. Description of Work: They cleaned my front room carpet

  • Sonny C.
    Anna , TX
    Reviewed on May 14th, 2013

    Move Out from a rental property and wanted it to look good for the landlord. Our tech did an Awesome Job...did a 3 bdrm 2 bath house in no time flat...carpets looked like they were new again !! THANK YOU

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4.86 out of 5 ( 15937 Reviews )
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