We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Service tech was pleasant and professional. After explaining what he was to do went to work and did a good job.
Comment: We are completely happy about the service. The carpets look like new. Thank you so much.
Comment: One technician broke the handle on my Lazy Boy recliner and I have not been contacted to have it repaired. His first response was, "How old is the chair?"
Comment: Both technician were friendly and very courteous
Comment: Thank you Alberto - great job!! : )
Comment: The technician did his job but the stains on the matress remains as if nothing happened. Not sure if the products used are not strong enough. Not fault on the technician.
Comment: I bought a deal which included a deodorant (or some sort of scent) to be applied to the carpet. None was applied but it was includ d in the price I paid (Angie’s list deal)
Comment: The technician was great. These comments are by no means a reflection on him. The issue is your equipment/chemicals doesn’t seem to have the ability to remove tough stains. I have used your competitors in the past and they are able to remove these same tough stains. Overall disappointed in the outcome Plus $500 to clean a brown rug (not oriental) is high but I have no choice (we are moving) and y’all pick it up tomorrow.
Comment: I appreciate the professional kindness of the people who helped me in this rushed and often unfriendly world. And my carpet looks nice too. Thank you.
Comment: Cullen did an excellent job and my mom was so impressed that if she ever has her carpets cleaned, she is going to specifically request Cullen! And a neighbor on my street is also interested now in getting her carpets cleaned as wel!
Comment: Eric was very professional with a great attitude he went way beyond the call of duty. Hey moved around furniture that he did not have to move . How would like for him to do all three of my houses . Thank you have a good memorial day weekend
Comment: This was the best experience yet with dalworth. Our technician was professional and did an outstanding job. He was knowledgeable.
Comment: Frank did a terrific job. He was helpful and courteous and asked exactly what we wanted done. Very neat also.
Comment: I always appreciated Chris L service and professionalism. Great Job Well Done!
Comment: The technician, Mike, I believe was both efficient and very professional! Dalworth needs more reps like him!
Comment: I was very pleased with Marcus and his professionalism, courtesy and what he was able to accomplish on our old, neglected, dirty tile.
Comment: team was great. very professional
Comment: The technician was very friendly and thorough. He gave us a lot of great information regarding keeping our carpets clean. I highly recommend him and will use Dalworth in the future thanks to his professionalism and kindness.
Comment: The technician Vimmy was WONDERFUL. Very pleasant and professional. I had upholstery to clean primarily and one rug. The rug price was good value/appropriate. The recliner chair price was appropriate. The cost for my dining chairs which is seat cushion only I felt was slightly high. I also felt the Protective coating charge was high - for furniture and rug. I did pay for it, but feel if I need it done again I will likely price shop more. I was in a rush to get it done, so I paid.
Comment: Although the technician was friendly, professional, and knowledgeable, there are some areas in in my home that feel he could spent more time on, and I’m sure I would have gotten a better result. Would appreciate if someone could come back and treat that area. Thank you.
Comment: I always ask for Roger to clean my carpets. He does an excellent job and he’s very kind and courteous.
Comment: This is for 2609 Creekbend Drive, Arlington, TX. Technician was very courteous. Did a great job.
Comment: Bobby is excellent
Comment: The rep was personable, courteous and professional. He was very neat in appearance and was extremely customer service oriented. The rep's name was Vinny Guedes. He is a very good representative for your company. I am having a second house done on May 31st and called today to ask if he could do that house as well. I was told it was too late because everything is already scheduled, I hope the next tech is just as good.