Tell us how we did!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Had a white loveseat cleaned, which was over 20 years old. It had a lotion stain on it, which I didn’t think would come out. The tech, Chris, did an awesome job and kept working on it. It looks almost brand new. The only thing that I didn’t like was the smell. It was really strong for quite awhile. We have a baby in the house and we even left the house because of it.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: My technician was just excellent- very polite and knowledgeable

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I do not ever fill out surveys, and am doing so because Marcus was exceptional and you should know. When he had finished, my marble floors looked as good as they did when they were new. They had a lot of etching from dogs and chemical spills, so I was not an easy task. So thank you again Marcus and Dwain for all of your talent. Marilyn Fleenor 8178452049

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Service Tech was Brian. He was so pleasant and I would request for him to come back again.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Roger was excellent. Will request him again. Very happy with our results. Carpets did take longer than 4 hours to dry though not an issue. Thank you.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: We were happy. Clean carpets

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The technician arrived early and was very professional and courteous

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The additional pet services are pretty expensive. The man who did the cleaning this time was thorough and professional. He arrived on time and completed the work in a timely fashion.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Mike is always professional and on time. Does an awesome job and has a great attitude.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Next time I will request him again , this was the second time and I like him.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: The service man was great, he was on time, polite and friendly. If I chose to use Tamworth again I would request him. I found your services extremely expensive and will shop for the best rates and prices next time.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Randy is great!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Julio was great. Very professional and great service. Thank you.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I was ordering on-line it stated my home address was invalid. I had to finish the order over the phone.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Our technician was GREAT! Will definitely ask for him next time.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: No to both questions

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: This is the first time only one technician cleaned my carpet. I was told certain furniture would be moved. Two people are more efficient in moving furniture. The job can be done twice as fast with two people thus being in my home a shorter length of time and perhaps being able to service more customers in the day. Also, the second person could be a novice and receive training.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Mike Kelley is a very good worker... and a credit to your company------- he has a great personality --- Ade Kaufholz

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: There was an misunderstanding about the stone floor cleaning but that was resolved to my complete satisfaction. Your tech that did the cleaning was very professional and polite. His name is Nick. I don’t know his last name. A good guy.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: More expensive than others, but no one else cleans my carpets better. Rodger was so polite and professional and conscientious.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: I was rescheduled to a different day after they sent only one tech for a job that required two techs. This was after I explained very carefully what kind of job I had and what would be needed. It was very irritating that those requirements weren’t sent to the crew doing the cleaning.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Cullen was very professional and took good care of my carpets!!

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: Ruben was tremendous. When he got into the ducts he found a dead rat!! He worked so incredibly hard to get that thing removed and clean the ducts until they were like brand new. I would say he went above and beyond what most technicians would to complete the job and did it all with a great attitude. His main concern was our happiness with the job and it showed. I am a person who manages a large group of people in my job. It is my professional opinion that you have someone special in Ruben. I hope you recognize that.

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends

Comment: On the original appointment date they were going to need to extend the time 1-2 hours - which would have been after 7 p.m. Instead I requested to reschedule for the next day. On that day the tech arrived on time and did an outstanding job. My only suggestion would be to contact customers before the timeframe provided. My timeframe originally was between 4 and 6 p.m. - it seems like it was around 5 when I got the call about the delay. I had already left work to be home for the appointment when I got the call. It caused me to have to leave work early 2 days instead of just one. But I do understand how unforeseen delays occur and I'm very pleased with the final product. Thanks!